About us
Family-owned and operated Helloworld Travel Dalby is part of the Pursers Travel Group, owned by the Dascombe family. We have operated our successful travel and tour company for over 25 years and consider ourselves a growing family. With a network of thirteen Helloworld stores across Queensland, there is always plenty of support on hand. We look forward to welcoming a new consultant to join our team. We welcome applications from experienced Travel Consultants and from those new to the travel industry.
Join us and you'll get the best of both worlds: You'll be part of the Helloworld network, but also part of Pursers Travel Group. We are dedicated to providing a close-knit community of travel professionals, with regular opportunities to learn, network and have fun with colleagues across our thirteen stores, and with our supplier partners.
About you
Whether you are an experienced travel consultant with proven leadership experience, someone looking to get back into the travel industry, or keen to shift careers in travel, we'd love to hear from you. If you have a background in retail travel, where you've walked in the shoes of an agent, and you're a natural coach and problem solver, this might be a great opportunity for you.
Experienced Area Manager/Travel Consultant? You’ll need to demonstrate:
- Proven leadership skills
- Background in retail travel
- Confidence in managing performance and driving accountability
- Coaching and problem-solving abilties
- GDS experience
- Positive office skills
- Customer service skills, ideally in-person and over the phone
- Excellent tourist destination knowledge
- Strong airfare knowledge
- Effective communication skills, both verbal and written
- Excellent organisational skills and attention to detail
Responsibilities
- Ability to handle multi-store travel agencies.
- Lead multiple teams of in-store travel experts.
- Managing, planning, and coordinating daily operational and administrative functions.
- Coach and train new travel agents.
- Manage the performance of each store and multiple travel expert teams.
- Liaising with supplier partners to source the most suitable product for each client.
- Working closely with colleagues in-store and across the Pursers Travel Group network, teaching, learning, and sharing best practice.
- Must be willing to travel across South East QLD.
Benefits
- Travel industry benefits with major travel partners
- Supportive management and great team environment
- Individual and team incentives
- Educational and travel opportunities
- Career growth and professional development
- Regular team celebrations
Please note: Position is only open to permanent residents of QLD, Australia. Applicants outside Australia will not be entertained. Thank you.
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📌 Area Leader - Multi Store Travel Agencies
🏢 Helloworld Pursers Travel Group
📍 City of Gold Coast