Represent a world-class Luxury brand
Join a national company with dealerships across QLD, NSW, VIC
Enjoy exclusive staff discounts on lifestyle and automotive products
Aston Martin Queensland and McLaren Queensland are seeking a highly professional, dynamic, and customer-focused
Guest Relations & Marketing Coordinator
.
Based at the
Aston Martin Queensland
showroom in
Brisbane
, this role will be the first point of contact for our valued guests, ensuring an exceptional showroom experience that reflects the prestige of our brands.
In addition to front-of-house responsibilities at
Aston Martin Queensland
, the role will be responsible for delivering marketing, social media, and event activity across both Aston Martin Queensland (Brisbane) and McLaren Queensland (Gold Coast).
What the role entails:
Warmly welcome guests to the Aston Martin Queensland showroom, delivering a seamless and memorable luxury brand experience
Maintain an immaculate front-of-house environment that reflects the Aston Martin brand
Conduct outbound customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communications
Manage social media accounts for both Aston Martin Queensland and McLaren Queensland, curating content that reflects the tone and prestige of each brand
Assist in the development and execution of marketing campaigns and initiatives across both brands
Monitor digital engagement and provide insights to improve performance
Plan, coordinate, and execute customer events for both Aston Martin and McLaren
Liaise with event partners, suppliers, and venues to deliver premium brand experiences across Brisbane and the Gold Coast
What we are looking for:
An ability to delight our customers with your superior and professional service standards
Strong customer service and/or front-of-house experience, ideally within luxury automotive, hospitality, retail, or lifestyle sectors
Marketing and social media management experience, with an eye for premium branding
Exceptional communication skills – in person, over the phone, and in writing
Organised, detail-oriented, and able to manage multiple priorities with composure
Proficient in CRM systems, Microsoft Office, and social media platforms
(Instagram, Facebook, LinkedIn)
Experience in event planning and execution preferred
Current driver's license
The benefits of working with us:
Embrace development and mentoring from your team, fostering personal and professional growth!
Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
Exclusive discounts on vehicles, parts and servicing
Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
Lifestyle discounts, including Gym memberships and retail discounts
Paid parental leave to support you and your family
Please apply now in confidence through our online application form, attaching your cover letter and resume.
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