Overview
Join to apply for the Ecommerce Manager role at Sharp & Carter.
Fantastic opportunity for a strong eCommerce candidate looking to make a real impact with a well loved and respected Australian Retailer. The successful candidate will:
Responsibilities
* Management of business website along with their agency, with a focus on ongoing improvements to better meet audience needs and drive engagement and customers in-store and online
* Full P&L management of the website and Online store.
* Driving sales and profitability of the Online store.
* Reporting and analysis of all main KPI's to maximise profitability.
* Ensuring the merchandising, promotions and product availability effectively drive sales and conversion.
* Lead enhancement projects for Ecommerce and fulfilment to maximise efficiency.
* Take ownership of email marketing and automation initiatives. Strategically plan, build, and refine automated email journeys that support customer retention and engagement. Collaborate cross-functionally to ensure automations align with broader marketing objectives.
* Manage the website pages to ensure best practice UX.
* Oversee the Digital marketing strategy to ensure effective ROAS.
* Manage the relationship with external Digital agencies to ensure most effective SEO, CRO & SEM plans and tactics.
* Manage Online order fulfilment to constantly refine costs and delivery lead times.
* Drive the company's Omni channel strategy and ensure effective, timely and to budget roll out of all functionalities.
* Oversee the development, implementation, and ongoing improvement of the CRM strategy, aimed at enhancing customer relationships through personalised experiences.
Qualifications
* 5 years' experience in an eCommerce role, most favourably within a Retail or B2C environment;
* Strong commercial focus to deliver sales results;
* Strong experience across CRM & Email Marketing
* Solid understanding of eCommerce metrics and analytics data;
* Ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value;
* A positive, collaborative and solutions-focused attitude.
How to Apply
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Adam Parle on aparle@sharpandcarter.com.au
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing
Industries
* Staffing and Recruiting
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