A tech support services firm in Melbourne is seeking an End User Support Analyst to provide Level 1 / 2 support across desktops, laptops, and mobile devices in a multi-site environment. The role demands strong communication skills and at least 3 years of experience in desktop support. Responsibilities include troubleshooting hardware, software, and network issues, managing incidents to resolution, and providing both remote and on-site support. A full driver's license and vehicle access are required for this position.
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