Overview
Department of Families, Seniors, Disability Services and Child Safety has permanent Child Safety Officer (CSO) roles available in Toowoomba to protect and welfare of children and youth. Graduates and career changers with experience or interest in social work, youth work, counselling, or similar – this role is for you!
Location and team
Based in the Toowoomba Child Safety Service Centre (CSSC), you will work with CSOs, Senior Team Leader, CSSOs and Cultural Practice Advisors (CPAs) to ensure children\'s safety across the region.
What you’ll do (Responsibilities)
Manage complex casework with support from peers and leaders
Conduct risk assessments and create case plans
Collaborate with families, care givers, other departments, community organisations, healthcare services, and Aboriginal and Torres Strait Islander organisations
Provide culturally respectful and appropriate support to families from diverse backgrounds
Work across intake, investigation and assessment, ongoing intervention, and placement services as part of a frontline team
What you get (Benefits)
Salary in line with PO3 (starting around $101,286 - $111,0xx) plus 12.75% superannuation. Additional benefits include:
Flexible leave and TOIL
2 weeks formal training plus ongoing training and one-on-ones in the first year
Career growth opportunities
Regional and remote benefits up to $10,000 annually, accommodation subsidies, extra leave entitlements, and more
What you need to be a CSO (Qualifications and Requirements)
An Australian Driver\'s License and right to work in Australia
A Bachelor Degree in Human Services, Social Work, Psychology, or related field (plus further study or work experience)
Understanding of statutory role, including knowledge of the Child Protection Act 1999, and ability to write case notes while maintaining privacy
Desired qualities
Passion for keeping children protected. Ability to build professional relationships with families, high empathy, and ability to maintain professional boundaries.
Note
This refined description removes unrelated listings and boilerplate while preserving the core role information.
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