- Assess and resolve motor claims with precision and care
- Drive customer trust through high-quality repair outcomes
- Brisbane / Townsville / Perth
About the role
We’re looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You’ll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements.
What you'll do
- Negotiate with repairers to achieve the best repair method, cost, and quality outcomes
- Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks
- Manage escalations and disputes, ensuring timely and fair resolutions
- Conduct reinspection, audits, and quality checks to maintain repair standards
- Support customers through repair, write-off, and settlement processes
What you'll bring
- Trade qualification (Cert III) in panel beating, spray painting, or mechanics or equivalent experience as a Motor Assessor
- A minimum of 3 years' post-trade qualification experience
- Proven experience in quote writing and assessing/estimating skills
- Knowledge of repair methods, insurance codes, and compliance
- Current unrestricted Australian driver’s licence
What You’ll Enjoy
Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
Explore our full benefits: www.suncorpgroup.com.au/careers/advantages
At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ***************@suncorp.com.au for a confidential conversation.
📌 Motor Assessor
🏢 Suncorp
📍 Townsville