Role: Customer EngineerLocation: Newcastle, NSWAbout the Role:Join a leading global technology provider that is transforming how the world connects, interacts, and transacts with businesses. As a Customer Engineer, you will be responsible for the installation and troubleshooting of desktops, servers, hardware, software, and networks to ensure seamless customer operations and satisfaction.Skills and Experiences:Proven experience in a technical support environment, performing fault investigation, triaging, and resolution.Experience with desktop support, server support, hardware, network, and software installation and troubleshooting.O365 experience is essential due to the environment.Supporting a corporate Windows and Linux environment.Supporting physical and virtual environments (desktops and servers).Active Directory management (users, mailbox management).Operating system support (Windows 10 & 7, Linux, and others).Office 365, Outlook, Exchange, and other critical business applications support.Printer installation, deployment, configuration, and disposal.Complex software installation and troubleshooting.Network troubleshooting, fault diagnosis, and root cause analysis.Software and hardware diagnostic skills, including building and upgrading systems.Shimi KannolyKey Accounts ConsultantLet's ConnectManpowerGroup is committed to diversity and encourages applications from people of diverse backgrounds, including those with disabilities. Please specify your preferred communication method in your resume and inform us if you require any reasonable adjustments for the interview process.Aboriginal and Torres Strait Islander people are encouraged to apply.By submitting your resume and personal information, you consent to its collection in accordance with our privacy policy. Learn more at www.manpowergroup.com.au/privacy-policyNote: This position is based in Queensland, licensed by Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q, LHL-02014-Y5F6D, and LHS 288856 in South Australia.
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