Job Title
We are seeking skilled Specialist Technicians to manage and maintain ICT infrastructure in schools, supporting both staff and students.
Key Responsibilities:
* Manage and maintain ICT infrastructure across Department of Education schools.
* Administer and support school networks and server environments.
* Provide ICT support services in large, technology-driven learning environments.
* Collaborate with school leadership teams and deliver ICT professional development when required.
Essential Technical Skills:
* Hyper-V virtualization administration.
* Administration of Windows and Linux-based servers.
* Cloud service administration (Google Workspace & Microsoft 365).
* Mobile Device Management (MDM) deployment and administration.
* Advanced enterprise networking (Cisco & HP switching).
* Cisco wireless technologies (controllers, APs).
* SOE and image deployment, with advanced troubleshooting skills.
* Experience supporting large fleets of desktops and notebooks.
* Experience with 1:1 and BYOD device planning, deployment, and management.
* Strong technical documentation skills.
Personal Attributes Required:
* Ability to work independently and as part of a team.
* Strong problem-solving and escalation skills.
* Punctual, reliable, and well-organised.
* Excellent people and communication skills.
* Systematic troubleshooting approach.