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Customer experience and security officer - (customer service officer)

Adelaide
SkyCity Adelaide
Customer Services agent
Posted: 14 March
Offer description

Overview

Join Our Team as a Customer Experience & Security Officer – The Face of Security and Service Excellence in Adelaide! This role is the friendly face and first point of contact for employees, customers, and visitors, ensuring every interaction is seamless and welcoming. You'll deliver top-notch security services with a professional presence and help safeguard people, customers, and assets. You will work with new Management and a supportive Security Team to keep operations smooth, secure, and enjoyable for everyone.

Responsibilities

* Be the first point of contact for employees, customers, and visitors, ensuring a welcoming interaction.
* Deliver high-quality customer service while providing security services.
* Maintain a professional presence and stay detail-oriented in all duties.
* Collaborate with management and the Security Team to keep operations secure and smooth.
* Contribute to a positive and safe environment for colleagues and guests.

About You

We're looking for someone who genuinely loves helping people and delivering excellent customer service, while keeping things fun and friendly. You have sharp instincts, a strong eye for detail, and stay calm under pressure. You are a team player with a strong work ethic who can lift others up and get the job done with a smile. Prior experience in security or customer service is a bonus but not essential; training will be provided to the right candidate.

Benefits and Perks

* Be part of a supportive, dynamic team with variety each day.
* The satisfaction of making a real difference to people in Adelaide.
* Free employee meals at the employee restaurant.
* Subsidised car parking and public transport tickets.
* Discounts across SkyCity Adelaide venues.
* Discount health insurance, flu vaccinations, skin checks and other health checks.
* Employee reward and recognition programs.
* Career and professional development opportunities.
* Access to Employee Assistance Program (EAP).

Additional Information

Ready to step into a role where you'll be the cornerstone of safety, service and guest experience? We're looking for someone like YOU. Apply today and start an exciting career where no two days are the same. Your future in security and customer service starts here!

No recruitment agencies please. At SkyCity, our career opportunities are diverse and we value differences. Our hiring is based on capability and performance, regardless of gender, race, age, disability, or religious beliefs. We empower you to shine and support your path with us.

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