Join to apply for the Sales Advisor, Burleigh, Gold Coast role at Tesla
What to Expect
At Tesla, our Tesla Advisors consistently deliver an exceptional and immersive experience to our customers and create a memorable journey from showroom visit to delivery day. They are the front line and brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showroom to their delivery day experience. We've created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We reward team players who help others succeed and empower the team around.
What You'll Do
* Engage walk‑in guests promptly, personally, and with the goal of opening the conversation and ensuring they feel welcome.
* Excite, engage, and educate prospective customers and current owners through calls, emails, texts, or outbound events to inform them about Tesla's products and answer questions.
* Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co‑piloting test drives for individuals who exhibit purchase intent or potential.
* Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI's.
* Be proficient in sales and delivery operations, able to execute and consistently deliver a strong client experience with little to no guidance.
* Effectively present and sell, and support the delivery and installation of the entire Tesla ecosystem.
* Provide the highest level of customer service throughout the full sales and delivery cycle and installation process, as well as continued support throughout ownership.
* Be the primary contact point for all customer interactions throughout their purchase experience.
* Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day.
* Ensure vehicle readiness in preparation for the customer's delivery appointment.
* Educate new owners by conducting a comprehensive vehicle orientation tailored to the individual customer's needs and comfort level.
* Execute customer trade‑ins and documents on delivery day.
* Conduct Tesla direct deliveries from delivery centers to customer homes when required.
* Perform additional responsibilities as assigned to meet business needs.
What You'll Bring
* Client service experience.
* Positive, enthusiastic, and passionate about the changes in the personal transportation industry.
* Ability to understand and convey business issues and technical concepts.
* Strong sense of team mentality and reliability.
* Strong communication skills and attention to detail.
* Demonstrate mastery of all Tesla products and services; keep up with EV industry trends and local incentives.
* Ability to work evening hours, weekends, and holidays in a retail environment.
* Valid driver's license in the country in which you are applying, with a 2‑year minimum driving record and a clean driving history.
* Ability to obtain appropriate state licensing where applicable.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Motor Vehicle Manufacturing, Renewable Energy, Semiconductor Manufacturing, and Utilities
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