Join to apply for the Customer Service Administrator role at Michael Page1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Administrator role at Michael PageAbout Our ClientOur client is dedicated to putting customers first, offering unparalleled protection, insightful advice, and comprehensive support. They value collaborative teamwork, joy in the workplace, a strong sense of ownership, making a significant impact, and embracing challenges with resilience.Supportive & professional work cultureOngoing professional developmentAbout Our ClientOur client is dedicated to putting customers first, offering unparalleled protection, insightful advice, and comprehensive support. They value collaborative teamwork, joy in the workplace, a strong sense of ownership, making a significant impact, and embracing challenges with resilience.Job DescriptionHandle inbound phone calls from customers.Accurately take and process orders, ensuring correct item codes and products are keyed on the invoice.Substitute out-of-stock items with suitable replacements.Promote slow-moving products to customers.Up sell products to existing customers.Provide delivery information in response to customer inquiries.Promote the self-service ordering portal on our website.Support the sales team with quotes, administrative tasks, and order updates.Engage positively with customers to enhance their experience.Conduct outbound calls to prompt reorders from customers.Collaborate with the warehouse and operations team to ensure high-level customer service.Prepare and provide customer quotes.Processing of Goods Returns and Credits inline with company policies.The Successful ApplicantThe successful candidate must possess a strong "can do" approach whilst having the ability to work both autonomously and within a team. A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism. The working environment a collaborative one where open and honest communication is encouraged.What's On OfferThe passionate and down-to-earth team works closely with colleagues dedicated to providing exceptional experiences. You'll be encouraged to innovate. You'll thrive in a collaborative environment where your unique contributions will make a real difference.Enjoy a supportive and flexible working environment with continuous development opportunities.Benefit from a great company culture.Collaborate with a team of highly energised, motivated, and driven professionals.Contact: Leasha AdawayQuote job ref: JN-052025-6732002Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesManufacturing, Appliances, Electrical, and Electronics Manufacturing, and Industrial Machinery ManufacturingReferrals increase your chances of interviewing at Michael Page by 2xGet notified about new Customer Service Administrator jobs in Sunshine West, Victoria, Australia.Tiffany Service Center Coordinator | Full-time | MelbourneMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia A$67,000.00-A$70,000.00 3 days agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 days agoCremorne, Victoria, Australia A$30.00-A$35.00 9 months agoMelbourne Airport, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 hours agoSouth Melbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 month agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoMoorabbin, Victoria, Australia 1 month agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 1 week agoClient Services Administrator Port MelbournePort Melbourne, Victoria, Australia 2 weeks agoPoint Cook, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoCoordinator Customer Service - City of DarebinSpringvale, Victoria, Australia 2 days agoHome Services Customer Solutions Coordinator - ServicesSouthbank, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$35.00-A$38.00 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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