Claims Resolution Specialist
About the Opportunity
You will become an integral part of a strong team, assisting in restoring customers' lives, where they've faced loss or damage to their properties.
* Conduct site inspections and determine the cause and extent of damage.
* Engage relevant specialists and provide a seamless claims experience for the customer.
About You
We are looking for a calm and confident operator who:
* Is an expert communicator with empathetic nature, great listening skills and ability to communicate effectively and tailor messaging to their intended audience.
* Is a problem solver with curious persona, searching for root causes and proactively finding solutions throughout the claim process.
* Is intrinsically driven to provide high levels of customer service that is always thoughtful and timely.
* Has a growth mindset, values continuous learning and absorbs new information and change with ease.
* Is resilient and focused on achieving positive outcomes for key stakeholders.
Crawford is committed to being an inclusive workplace that employs and retains diverse talent. We welcome applications from all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.