Job Title: Branch Administrator
About Us:
Centurion is a leading logistics company renowned for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.
We're currently expanding our team and seeking a Branch Administrator to join us in delivering exceptional service to our customers.
About the Role:
This is an exciting opportunity for a highly organised, people-focused professional to grow in the fast-paced world of transport and logistics. As a Branch Administrator, you will manage incoming and outgoing communications, deliver outstanding customer service, and maintain a smooth office environment.
You will support a team that values collaboration, initiative, and continuous learning. If you're eager to take the next step in your career, we encourage you to apply.
Key Responsibilities:
* Communication Hub: Manage various communications, including emails, phone calls, and mail, ensuring efficient and swift processing.
* Team Support: Assist with tasks such as data entry, filing, and preparing essential documents to ensure seamless operations.
* Exceptional Service: Act as the first point of contact for clients, handling inquiries, resolving issues, and providing support with professionalism.
* Collaboration: Work with different departments to ensure seamless operations and align goals with our vision.
* Invoicing & Accounts: Support with invoicing clients, tracking payments, and monitoring accounts receivable.
* Quality Control: Assist with implementing quality control processes to ensure our work meets the highest industry standards and client expectations.
* Organisation: Enter data into systems, generate reports, and maintain accurate records to ensure up-to-date information.
Requirements:
* Juggle multiple tasks efficiently while prioritising responsibilities and maintaining smooth workflows.
* Develop strong relationships with internal teams, clients, and stakeholders through effective verbal and written communication.
* Identify challenges and find innovative solutions to overcome operational hurdles.
* Foster a positive working environment by building rapport with various stakeholders and ensuring clear communication at all times.
Why Join Centurion?
* Competitive pay rates and benefits package, including overtime opportunities.
* Opportunities for career advancement and professional development.
* A supportive and collaborative team environment.
* Benefits including health insurance discounts.
* Be part of a company that values safety, integrity, and excellence.