At Aurizon, we are committed to fostering a diverse, collaborative, and high-performance culture in which our people can thrive. We deliver critical outcomes for our people, customers, and communities across a complex supply chain network. As our business continues to evolve, we are seeking an experienced operations leader to join our Bulk West team and lead Aurizon's Narngulu rail operations.
About the Role
As Regional Operations Manager within Aurizon's Bulk West team, residential role based in Narngulu (Geraldton, WA), you will lead the safe and efficient day-to-day running of our rail operations. Reporting to the General Manager, you will support frontline leaders, build strong customer relationships, and ensure services are delivered safely, reliably, and efficiently.
Your Responsibilities
* Lead daily rail operations within the Mid-West network, ensuring the safe and efficient movement of freight.
* Promote a strong safety culture and ensure safe work practices are consistently followed across the team.
* Support and develop frontline leaders and employees to achieve strong people, safety, and performance outcomes.
* Work closely with customers to meet service expectations and maintain positive working relationships.
* Monitor operational performance, resources, and costs to support efficient service delivery.
* Identify and implement practical continuous improvement initiatives across the operation.
* Manage operational risks and respond effectively to day-to-day challenges as they arise.
* Contribute to planning and decision‐making for the site and broader regional operation.
* Build strong internal and external relationships that support safe, reliable operational outcomes.
About You
You are a capable and practical operations leader with a strong track record of leading safe, reliable, and efficient outcomes. You are confident supporting teams, solving operational challenges, and building positive relationships with customers and stakeholders. Your strength lies in leading people well, improving day-to-day performance, and creating a culture of accountability, safety, and continuous improvement.
To succeed in this role, you will possess:
* High personal integrity and a strong commitment to safety leadership.
* Demonstrated experience leading operational teams and supporting positive change.
* Sound commercial awareness and the ability to manage operational performance and costs.
* Strong interpersonal skills with the ability to engage, support, and motivate teams.
* Strong problem‐solving and analytical skills, with the ability to use data to improve performance.
* Experience delivering customer‐focused outcomes in an operational environment.
* Effective written and verbal communication skills.
* The ability to build collaborative working relationships with internal and external stakeholders.
Why Aurizon?
At Aurizon, you will join an organisation that values innovation, collaboration, and continuous improvement. We offer an inclusive and supportive environment, meaningful opportunities for professional growth, and the ability to make a significant contribution to our business, our customers, and the communities we serve.
What we offer you
We are committed to investing in our people. Supported by a national portfolio of operations, Aurizon offers long‐term career pathways and opportunities for professional advancement across the business.
Benefits include:
* Career development and growth opportunities.
* Access to mentoring and development programs.
* Discounts on selected health insurance, personal travel, gyms, vehicles, and retail brands.
* Parental leave support and super booster benefits.
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