About the Role
As a key senior leadership position, this role oversees end-to-end in-store presentation strategy and leads the evolution of retail footprint.
Key Responsibilities:
* Lead national retail merchandising strategy across 100+ locations, aligning with commercial goals and store growth plans
* Oversee layout development and execution for new store builds, relocations and refurbishments
* Lead and maintain high-performing team across head office, NSW, and other states
* Collaborate cross-functionally with Store Operations, Buying, Marketing, and Fit-Out / Property teams
* Establish and uphold national VM standards and store presentation guidelines
* Monitor and optimise store performance through merchandising lens using sales and behavioural data
* Act as key contributor to store growth planning, future concepts, and format innovation
Required Skills and Qualifications
* Proven experience in senior national retail merchandising role – e.g. Head of Merchandising, National VM Manager, or similar
* Demonstrated success in leading large-scale merchandising functions across multi-site retail environments
* Strong capability in store layout planning, retail design, space management, and customer experience optimisation
* Commercial acumen with deep understanding of how visual strategy impacts conversion, traffic flow, and profitability
* Strong leadership and people management skills, with experience managing geographically dispersed teams
* Hands-on, decisive, and comfortable working in fast-moving, entrepreneurial environment
* Experience in hardware, trade, tools, or large-format retail sectors is highly desirable
Why This Opportunity?
* Play lead role in nationally recognised, Australian-owned retail success story
* Partner directly with executive team and influence business-wide outcomes
* Opportunity to Travel while still being head office–based
* Competitive salary package and growth opportunities
Sydney Tools is a national leader in tools, machinery and trade equipment with over 100 stores across Australia & New Zealand and strong pipeline of new store openings on horizon.