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Business operations manager

Gold Coast
beBeeAssistant
Posted: 5 October
Offer description

Key Responsibilities

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We are looking for an experienced management professional to assist the General Manager in bringing our vision, purpose and values to life. As Assistant Manager you will empower and coach our team to deliver success by leading from the front and helping our teams be the best they can be.

* Operational Responsibility: Cinema Operations Management
* Leadership & Team Management: Overall Leadership of a dynamic team, ensuring operational excellence through coaching and mentoring
* Revenue & Financial Performance: Financial responsibility for cinema operations, driving revenue growth and maximising profitability across the business
* Customer Service: Delivering exceptional customer service, fostering a positive and welcoming experience for all customers
* Sales & Promotional Opportunities: Maximise sales opportunities through strategic promotional activity and innovative marketing campaigns

The ideal candidate will have 1-3 years supervisory experience in a retail, food service or hospitality/ leisure environment involving shift work, previous experience with sales figures, experience in achieving sales targets, Senior First Aid Certification, RSA (Relevant to state/territory requirements), RMLV (Relevant to state/territory requirements) and Approved Manager Licence (Relevant to state/territory requirements).


Behavioural Capabilities

* Team Oriented: Focused on creating a collaborative workplace, which fosters collaboration between colleagues
* Customer Focused: Dedicated towards delivering excellence in customer sentiment and building strong relationships with customers
* Strategic Thinker: An ambassador for innovation and improvement to drive operational excellence and continuous improvement within operations of the business
* Strong Interpersonal Skills: People focused with a strong ability to build favourable relationships with people from a broad range of backgrounds
* Sound Commercial Acumen: Understand opportunities to reduce costs or grow revenue to maximise profitability across the business
* Effective Communication: Ability to communicate clearly with anyone, across a variety of diverse backgrounds
* Self-Motivated: Use initiative to drive the goals and needs of the business
* Coaching & Development: Be passionate and committed to developing team members, empowering them to reach their full potential
* Attention to Detail: Have a strong attention to detail as well as a demonstrated ability to plan and execute a variety of different tasks
* Flexible & Adaptable: Acts with agility, maintaining a dynamic approach to suit the changing needs of the business

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