ABOUT US Owned and operated by the Manuli Ryco Group, Fluiconnecto Ryco excels in the management of fluids in hydraulic systems. We cater to various industries, including mining, construction, agriculture, marine and oil & gas. The Group continues to drive the hydraulic and fluid conveyance industry forward with our high-quality products, technical service and expertise and global reach. ABOUT THE ROLE Entering a massive phase of growth for the business, we are currently seeking an Internal Sales/Customer Service S pecialist to join our high-achieving internal sales team based at our Dandenong VIC branch. Do you enjoy providing outstanding customer service and have experience within Hydraulics, Industrial or a similar industry? In this position you will be required to provide premier customer service and offer timely solutions in resolving enquires with our valued internal and external customers. You will work with a talented team in a collaborative, supportive environment where your contributions are valued. We offer career growth opportunities, a forward-thinking company culture, and a bright future within a growing global brand. You would be working within a small fun, social and friendly team. This is a permanent, full time Mon-Fri 830am - 5pm role. Annual salary of $65,000 - $75,000 super (Based on experience) DUTIES/RESPONSIBILITIES Prepare customer quotes as required Process customer orders and invoices as required Assist new customers with product selection Answer telephones and respond to our clients’ queries which may include following up orders, responding to complaints or providing technical support Sourcing & offering alternative products Processing all specific customer credits from start to finish SKILLS & EXPERIENCE Previous experience in a similar position Experience with the hydraulics industry highly regarded Extensive experience in customer service, technical or support functions WHY JOIN THE TEAM Excellent Remuneration- Great pay $$$ (Role offering between $65k-$75k super and benefits) PLUS get access to heaps of tech and retail discounts Well-established- Take pride in working for a long-standing world leader in the manufacturing hydraulics industry. Awesome social culture- Enjoy working with a friendly close-knit team and supportive management. Professional Development - Full training provided and career development opportunities. Employee Benefits - Celebrate your birthday with a paid day off on us. HOW TO APPLY If you believe you have what it takes, please apply via SEEK with your CV and custom cover letter by clicking on the "Apply for this job" button above.