We’re on the lookout for two passionate and detail-oriented Night Auditors to join our dynamic Front Office team at Hotel Indigo Sydney Potts Point. If you enjoy working independently, love delivering exceptional guest service, and have a knack for numbers, this could be your next move!
About the Role:
As a Night Auditor, you'll be responsible for supporting our Night Manager with daily financial and audit reports while ensuring our guests experience a warm and seamless stay during the overnight hours. You'll be part of a close-knit team that embodies our core values of Passion, Accountability, Integrity, and Respect .
What You'll Be Doing:
* Processing guest payments and completing nightly audit procedures
* Handling late check-ins, early departures, and guest inquiries
* Ensuring hotel financial reports are balanced before closing the business day
* Delivering exceptional service while maintaining a clean and welcoming front desk
* Staying up to date with local knowledge to guide guests with recommendations
* Following hotel policies, PCI standards, and Work Health & Safety procedures
What We’re Looking For:
* Previous hotel or customer service experience is preferred
* Strong attention to detail and time management skills
* Comfortable working night shifts on a 7-day roster (up to 5 shifts per week)
* Experience with hotel PMS systems (Infor or similar) is a plus
* A friendly, helpful attitude with great communication skills
* RSA certification (Responsible Service of Alcohol) or willingness to obtain
Why Join Us?
* Be part of a global hotel brand with a boutique, local flair
* Work in a supportive environment with room to grow
* Enjoy staff benefits including hotel discounts across IHG properties
* Learn from a team that celebrates individuality and creativity
Ready to light up the night with your hospitality skills?
Apply now and become part of a team that loves what they do – welcoming guests and making nights memorable at Hotel Indigo Sydney Potts Point.
Pro-invest Hotels is an equal opportunity employer and embraces diversity at all levels of the organisation.
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