Axiom Technologies is a global IT services partner that supports medium- to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
* Computer OS/Peripherals troubleshooting
* Handling Different PC Operating Systems (Windows 7/8 and 10)
* Performing Hardware Software Installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and people skills
* Field experience supporting a variety of technologies and services
* Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
* Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
* Good knowledge of Infrastructure support.
* Strong analytical and problem-solving capabilities
* Well-organized and highly detail-oriented
* Strong customer service ethic and great communication skills, both oral and written
* Passionate about delivering quality no matter what you are doing
* Can work both independently and in a collaborative team-oriented environment
* A self-starter, motivated to push the limits and think outside of the box
* Fondness for solutions that are simple, elegant, and effective
* Ability to work with and maintain confidential information
In-depth knowledge of:
* Microsoft Office applications
* PC Laptop hardware
* PC Laptop peripherals, including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least two of the following:
* PC Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) certification in the desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role:
* 1 year of relevant experience.
* Freshers and IT Students are also welcome.
What next?
If you are looking for that next challenge, please apply.
#J-18808-Ljbffr