Job Info
Location: THOMSON, VIC
Salary: Above Award
Job Type: Permanent position | Full time position
Job Description
Salary $70,000 - $80,000 About the company Ela Mana Souvlaki is a busy Greek fast-casual restaurant specialising in authentic souvlaki and Mediterranean street food. The business focuses on traditional charcoal-grilled meats, fresh ingredients and imported Greek products, offering dine-in, takeaway, delivery and catering services.
About the role Ela Mana is seeking a retail manager to oversee venue operations, ensure efficient service, support the team, and contribute to the restaurant’s ongoing growth. A retail manager, you will be responsible for the following duties:
* Oversee everyday store functions and ensure smooth service delivery
* Help supervise team members and coordinate task assignments, training and supervision of staff
* Provide training to new staff on procedures and service expectations
* Track inventory levels and maintain proper FIFO stock rotation
* Uphold food safety, hygiene, and workplace health and safety standards
* Address customer issues and ensure high-quality service is maintained
Skills
* Team supervision and coordination
* Staff training and onboarding
* Task delegation and workflow management
* Supporting team performance and development
* Day-to-day store/venue operations management
* Ensuring efficient service delivery
* Ability to multitask in a fast-paced environment
* Inventory tracking and management
* Food safety standards knowledge
* Hygiene practices
* Maintaining high-quality customer service
* Communication and problem-solving
Experience/ Qualifications required
* Diploma of Hospitality Management
* Previous experience in management/ supervisory roles