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Retail manager – ela mana souvlaki

Warrnambool
Ela Mana Souvlaki
Posted: 15 April
Offer description

Job Info

Location: THOMSON, VIC

Salary: Above Award

Job Type: Permanent position | Full time position

Job Description

Salary $70,000 - $80,000 About the company Ela Mana Souvlaki is a busy Greek fast-casual restaurant specialising in authentic souvlaki and Mediterranean street food. The business focuses on traditional charcoal-grilled meats, fresh ingredients and imported Greek products, offering dine-in, takeaway, delivery and catering services.

About the role Ela Mana is seeking a retail manager to oversee venue operations, ensure efficient service, support the team, and contribute to the restaurant’s ongoing growth. A retail manager, you will be responsible for the following duties:

* Oversee everyday store functions and ensure smooth service delivery
* Help supervise team members and coordinate task assignments, training and supervision of staff
* Provide training to new staff on procedures and service expectations
* Track inventory levels and maintain proper FIFO stock rotation
* Uphold food safety, hygiene, and workplace health and safety standards
* Address customer issues and ensure high-quality service is maintained

Skills

* Team supervision and coordination
* Staff training and onboarding
* Task delegation and workflow management
* Supporting team performance and development
* Day-to-day store/venue operations management
* Ensuring efficient service delivery
* Ability to multitask in a fast-paced environment
* Inventory tracking and management
* Food safety standards knowledge
* Hygiene practices
* Maintaining high-quality customer service
* Communication and problem-solving

Experience/ Qualifications required

* Diploma of Hospitality Management
* Previous experience in management/ supervisory roles

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