Delivering exceptional customer experiences is at the heart of our mission. As a Customer Service and Sales Expert, you will play a key role in providing an outstanding in-store journey for our customers.
About the Role
This is a unique opportunity to join our team as we continue to grow and expand our services. We are looking for someone who is passionate about delivering excellent customer service and has a strong ability to sell our products and services.
Key Responsibilities
* Sales Performance: Meet and exceed sales targets by utilizing consultative selling skills and staying up-to-date with the latest gadgets and services.
* Customer Experience: Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs.
What You'll Get
* Competitive Hourly Rate: $*** per hour (junior rates apply for those under 20 years of age).
* Penalty Rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.
* Benefits Package: 12% Superannuation and 10% Variable Remuneration (if eligible).
* Discounts and Leave Options: Generous discounts on our services and leave options including 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
What We're Looking For
* Passion for Customer Service: A genuine passion for delivering exceptional customer experiences.
* Sales Skills: Strong ability to sell products and services using consultative selling techniques.
* Communication Skills: Excellent communication and interpersonal skills.