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Insurance admin (rockhampton)

Rockhampton
Auxilium Outsourcing Pty
Posted: 19 November
Offer description

Position : Insurance Administrative Assistant

Job Duration: Permanent, Full-time

Brief description of Company: Insurance Brokerage (non-life)

Hours Required: Australian business hours based upon the time zone of the client, it will be from 9am to 6pm Monday to Friday. This is a full-time permanent contract, and we are not able to accommodate someone who does VA work for other clients.

Description of Job Position: This role is providing administrative support to insurance brokers with day-to-day tasks, including but not limited to data entry, client follow-ups, reporting, debtor management

Basic Monthly Salary: Dependent on experience. Includes HMO, Government Benefits and 13th Month Pay.

Location: Home-based, must have a dedicated workspace but must be located within the following areas:

- National Capital Region / Greater Manila Area
- Central Luzon and Nearby Areas

Requirements & Qualifications:

- Proven experience in insurance administration (non-life), preferably with Australian (AU) experience is a desirable quality but not a requirement
- Strong understanding of working within setprocesses and systems.
- Solid attention to detail with the ability to multitask and prioritize tasks effectively
- Ability to work independently as well as part of a team
- Excellent communication and interpersonal skills
- Strong problem-solving skills and a customer-centric approach
- Self‑motivated and proactive with a positive attitude
- Experience working remotely

Type of person you are looking for: A mature individual, who is able to take direction well and has demonstrated experience learning and working autonomously (remote working). The Answer is Ball. They are also proactive, efficient with a strong attention to detail and customer service-focused.

Other relevant points: All training provided plus laptop, monitor, mouse, keyboard and USB dock

Technical requirements:

- Typing speed of at least 40 wpm with higher than 95% accuracy
- Reliable internet and connectivity, we also require back‑up/redundancy of power and internet
- A dedicated workspace (photo will be required)
- NBI Clearance will be required if successful

Proficiency in tools and software (including but not limited to):

- Microsoft Office (Outlook, Excel, Word, OneDrive, Teams)
- Google Workspace
- Abobe Acrobat
- Slack
- Zoom
- CRM such as Salesforce, Monday.com and Zoho would be highly regarded

Technical/communication testing will be conducted during the hiring process

Required Skills:

Pay BASIC Connectivity Capital Zoom Typing Hiring Salary Government Interpersonal Skills Insurance Data Entry Business Development Procurement Administration Software Testing Microsoft Office Business Communication Management

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