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Damage resolution specialist

Newcastle
beBeeNegotiator
Posted: 15 August
Offer description

Property Recoveries Consultant Role

We are seeking skilled consultants to manage pre-litigated recovery claims for damage to customers' property.

This role involves a portfolio of property recovery claims, from initiation to resolution. You will be responsible for issuing written demands, conducting outbound calls, and reviewing technical reports to assess liability.

* Manage a portfolio of property recovery claims from initiation to resolution.
* Issue tailored written demands to third parties, outlining liability based on the unique facts of each case.
* Conduct outbound calls to third parties and insurers to pursue recoveries.
* Review technical reports (e.g., building, plumbing, electrical) to assess liability.
* Confirm quantum by matching quotes to invoices and verifying documentation of damage.
* Negotiate and resolve disputes regarding liability and quantum.

The roles are open nationwide with great flexibility to work from home after training.


About You

* Previous experience in Insurance Recoveries, Settlements, and/or Liability-based roles is essential.
* Strong written and verbal communication skills, including referencing legal principles.
* Negotiation and dispute resolution capabilities.
* Attention to detail and time management.
* Ability to manage inbound and outbound call volumes.
* Comfort with adapting to new systems and processes.

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