Join our successful & fast-growing CompanyThe Jacob Group of Companies offers a vast variety of career opportunities in the Automotive, Agricultural, Hospitality, IT & Steel Fabrication industries.There are opportunities to develop skills in different fields throughout the company, making the possibilities endless as you continue to grow as a person.If you feel you have the passion and drive to succeed in a diverse and ever-evolving environment, as well as being a customer-focused team player apply today.We offer :Long term employmentIn house and franchise trainingA modern, clean and efficient working environmentEmployee Benefits & DiscountsEmployee Benefits:Accommodation DiscountsVehicle Purchase & Hire DiscountsSpecial Banking RatesPart Time Rental Sales Agent / Quality Inspector – Hertz Wodonga ( 25 hours per week )Receiving bookings face to face, by email or by phoneEntering bookings into our systemOpening and closing rentalsDetailing – vacuuming and washing vehiclesMobile Plant and Construction Mechanic – WodongaAgricultural / Construction Mechanic – WodongaAid in reconciling accounts, including bank statements and general ledger accountsMaintain accurate and up-to-date financial recordsAssist in preparing financial reports, including financial statements and budget performance reportsAssist with audits, budget preparation, and other financial tasksEnsure compliance with company policies and relevant accounting standardsAssist with month-end and year-end closing processesSupport the Financial Controller with ad-hoc accounting projectsThoroughly clean and detail both the interior and exterior of vehicles to the highest standardVacuum, wipe down, and polish all surfaces to make the vehicles look their bestWash, dry, and protect the exterior paintwork, wheels, and tyresEnsure all vehicles are delivered to customers in immaculate conditionMaintain a safe and organised work environmentAssist with other tasks as required to support the wider teamBooking Coordinator/Service Advisor – Jacob ToyotaCustomer Service: Greet customers warmly, listen attentively to their concerns, and provide knowledgeable advice and recommendations tailored to their service needsBookings: Handling all incoming customer enquiries and booking service appointmentsOrder Processing: Efficiently process repair orders, ensuring accuracy and timely delivery to meet service department needs.Technical Support: Collaborate with service technicians to understand technical requirements and provide appropriate service solutions.Administrative Tasks: Perform administrative duties, including invoicing, scheduling, and maintaining service records.Aftermarket / Car Care Sales Consultant – Jacob ToyotaMeet and greet guests in a professional mannerSale of aftermarket products (vehicle tint and paint protection)Generating new business opportunities through proactive prospecting and networkingCreating the best possible "first impressions" for our dealershipData maintenanceGuest follow-up via phone, e-mail and face-to-faceProcess and record accounts payable transactions in a timely and accurate mannerLiaise with suppliers and internal stakeholders to resolve invoicing and payment queriesEnsure compliance with accounting policies and proceduresContribute to the month-end close processSupport the team in ad-hoc projects and tasks as requiredThoroughly clean and detail both the interior and exterior of vehicles to the highest standardVacuum, wipe down, and polish all surfaces to make the vehicles look their bestWash, dry, and protect the exterior paintwork, wheels, and tyresEnsure all vehicles are delivered to customers in immaculate conditionMaintain a safe and organised work environmentAssist with other tasks as required to support the wider team2nd and 3rd Year Apprentice Light Vehicle Technician – Lexus of WodongaPerform maintenance and repair work on Lexus vehicles under the supervision of experienced techniciansDiagnose and troubleshoot vehicle issues using advanced diagnostic equipmentDismantle, inspect, repair and reassemble vehicle components and systemsMaintain detailed records of work completed and parts usedEnsure all work is completed to the highest standard and in compliance with manufacturer specificationsParticipate in ongoing training to stay up-to-date with the latest automotive technologiesWorkshop Foreman- Heavy Vehicle and Construction – SheppartonManage and oversee the operations of the workshop, including planning, scheduling, and coordinating all servicing and repair workEnsure that all work is completed to the highest standards of quality and in a timely mannerPerform maintenance, service and repairsSupervise and provide guidance to a team of techniciansLiaise with customers to understand their needs and provide exceptional customer serviceMaintain accurate records of all work completed and ensure compliance with relevant industry regulations and standardsLiaising with technicians to ensure parts availability for repairsContribute to the overall growth and development of the business by identifying opportunities for improvement and innovationService Advisor/Parts Interpreter – SheppartonProviding exceptional customer service and managing client enquiries and bookingsOpen, update, and close repair orders in the dealership systemEnsure all customer concerns are recorded adequately for techniciansCommunicate with workshop staff about customer requirementsOrdering, storing, and supplying genuine parts and accessoriesManaging stock levels and inventory systemsLiaising with technicians to ensure parts availability for repairsSelling parts/accessories to retail customers2 nd, 3 rd and 4 th year Heavy Vehicle Apprentice – WodongaDiagnose, service, and repairPerform routine maintenance such as oil changes, brake inspections, and tyre rotationsTroubleshoot and repair complex mechanical, electrical, and hydraulic systemsEngage in ongoing training to obtain qualificationsCar Mechanic to be trained as a Diesel Mechanic – WodongaDiagnose, service, and repairPerform routine maintenance such as oil changes, brake inspections, and tyre rotationsEngage in ongoing training to upskill and obtain new qualifications, including becoming a qualified Diesel MechanicProviding outstanding customer service, addressing inquiries, and resolving issues in a timely and professional mannerScheduling and coordinating service appointments, managing customer expectations, and ensuring efficient workflowPreparing detailed service estimates, processing payments, and maintaining accurate recordsCollaborating with the technical team to diagnose and troubleshoot vehicle issues, and communicate findings to customersPromoting and selling additional services and parts to enhance the customer experienceMaintaining a thorough understanding of our products, services, and policies to educate customersFabricators/Welders and 2nd, 3rd or 4th year Apprentice – WodongaRead and interpret blueprints and technical drawingsMeasure, cut, and assemble materials accuratelyPerform metal fabrication using various tools and machineryPerform MIG, TIG, and Stick welding tasksEnsure all welds meet quality standards and specificationsMaintain welding equipment and tools in good conditionCollaborate with team members to complete projects on timeThoroughly cleaning and detailing both the interior and exterior of a variety of vehiclesPerforming paint correction and polishing to restore the vehicles' finishEnsuring a consistently high standard of workmanship and attention to detailCollaborating with the wider team to deliver exceptional customer serviceMaintaining a safe and organised work environmentEnsure facility and spray painting equipment are in good conditionRepair damaged motor vehicles with specialist equipment and toolingThoroughly clean and detail both the interior and exterior of vehicles to the highest standardVacuum, wipe down, and polish all surfaces to make the vehicles look their bestWash, dry, and protect the exterior paintwork, wheels, and tyresEnsure all vehicles are delivered to customers in immaculate conditionMaintain a safe and organised work environmentAssist with other tasks as required to support the wider teamAftermarket / Car Care Sales Consultant – Wangaratta ToyotaMeet and greet guests in a professional mannerSale of aftermarket products (vehicle tint and paint protection)Generating new business opportunities through proactive prospecting and networkingCreating the best possible "first impressions" for our dealershipData maintenanceGuest follow-up via phone, e-mail and face-to-faceTrainee Parts Interpreter and Parts Interpreter – Wangaratta ToyotaProvide outstanding customer service by actively listening to customer needs and recommending the most suitable automotive parts and accessoriesAccurately identify and interpret part numbers, specifications and cross-references to locate the required itemsProcess sales transactions, generate invoices and maintain inventory recordsLiaise with the workshop team to understand their needs and ensure the right parts are readily availableSupport the parts counter and stock management to optimise inventory levels and minimise stock shortagesLight Vehicle Technician/Mechanic – Wangaratta Motor GroupPerform routine maintenance and repairs on light vehicles, including oil changes, brake repairs, tire rotations, and engine diagnostics.Diagnose and troubleshoot vehicle issues using advanced diagnostic tools and equipment.Conduct comprehensive vehicle inspections to ensure all systems are functioning properly.Keep accurate records of all maintenance and repair work.Communicate effectively with customers and team members regarding vehicle issues and repairs.Maintain a clean and organized work environment.Website updatesMonitor customer comments and messages from social media platforms and respond accordinglyStay updated on the latest automotive technologies and industry trends.Workshop Foreman/Motorbike Mechanic – Alpine Motorcycles WangarattaManage and oversee the daily operations of the workshop, including scheduling, prioritising and delegating tasks to techniciansMaintain, service and repair motorbikesEnsure high standards of workmanship and customer service are maintainedProvide technical guidance and support to the service teamMonitor and report on workshop productivity and efficiencyAssist with the training and development of techniciansIdentify and implement process improvements to enhance overall workshop performanceMotorbike Mechanic – Shepparton MotorcyclesInspect, diagnose and repair motorcycles of all makes and modelsPerform scheduled servicing, maintenance and repairs to the highest standardsTest ride motorcycles to ensure optimal performance and safetyLog all work completed in our customer management systemsProvide excellent customer service and advice to our clientsAssist with the preparation and delivery of newly sold motorcyclesKeep the workshop clean, tidy and well-organisedAs a Trainee, you will develop customer service skills, food and beverage skills, and barista skillsCustomer service in bar and restaurant areaTaking customer booking for accommodation and restaurantWe are proud of our values and always strive towards them in everything that we do.PEOPLEPeople are the source of our strengthWe employ people that fit and have the same core valuesOur people deem excellence as a habit not a goalPASSIONAlways exhibit passion in everything we doPassion to deliver on our promisesPassion for exceeding expectationsPROFESSIONALAlways act with integrityProviding quality service, being reliable & responsibleNever stop learning, growing & changingPRIDETake pride & care in everything we doWe are proud to do everything with our heart & mindWe take pride in contributing to our community & environment
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