Further develop your skills and experience in an evolving environment while undertaking business analyst duties for a number of concepts.
Information Technology Services Mt Helen Campus
Full-time fixed-term appointment for 12 months
HEW 7 - $ p.a. plus up to 17% superannuation
Position closing date : **************
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide ****) and with top rankings in Victoria around student support social equity skills and employment we are driven to make difference to every student and the community providing lifelong learning skills and research locally regionally and globally.
With University and TAFE campuses in Ballarat Berwick Gippsland and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
About the role
You will be responsible for delivering business analysis activities across concepts business cases projects and other work related to the Universitys CRM environment. You will focus on understanding business needs process mapping analysis design and writing of stories and specifications to deliver effective CRM solutions that enhance student staff and stakeholder engagement.
You will :
conduct stakeholder analysis and plan the execution of CRM business analysis tasks ensuring active engagement and communication;
research and analyse user and stakeholder needs pain points and existing systems to identify improvement opportunities;
document CRM-related business processes workflows and use cases using industry standards; and
collaborate with the Product Owner to clarify prioritise and refine backlog items.
About you
You will have a demonstrated understanding of business processes and how these relate to the requirements of University CRM and other systems. Experience in the higher education sector is desirable.
You will possess demonstrated :
business analysis skills and experience in contemporary methodologies including Agile delivery approaches;
experience in business process review systems analysis and design preparing functional specifications user stories and user documentation;
experience supporting Agile delivery teams; and
ability to provide strategic support and advice and to adapt analysis and priorities in response to evolving stakeholder needs.
How to apply
Please apply by Sunday 2 November ****
Applicants are required to submit a resume and a suitability statement not to exceed two-pages.
View position description
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Let our staff tell you more.
Required Experience
IC
Key Skills
SQL
Agile
Business Analysis
Visio
Waterfall
Business Process Modeling
Requirements Gathering
User Acceptance Testing
Business requirements
SDLC
Systems Analysis
Data Analysis Skills
Employment Type :
Full-Time
Experience : years
Vacancy : 1
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