Leads hotel operations to achieve profitability and success, managing revenue, customer service, and financial targets. Develops a high-performing team by leading, training, and mentoring staff to deliver exceptional results and improve processes.
Key Responsibilities:
* Strategic planning and execution to drive hotel growth and maximize revenue
* Recruiting, developing, and retaining top talent to build a strong team culture
* Collaborating with cross-functional teams to implement innovative solutions and optimize hotel performance
* Fostering relationships with key stakeholders, including guests, property owners, and regional shared services
* Driving product and service standards excellence while balancing expenses and revenue goals
* Maintaining positive customer sentiment through effective employee engagement and development
Requirements:
* 5+ years of leadership experience in hospitality or a related field
* Proven track record of driving business growth and improving hotel performance
* Strong knowledge of hospitality operations, finance, and human resources
* Excellent communication, interpersonal, and problem-solving skills
* Able to cultivate a positive work environment and lead by example
* Ability to analyze data and make informed decisions to drive business outcomes
* Experience with strategic planning, budgeting, and forecasting
Accor Benefits:
* Comprehensive compensation package, including salary, bonuses, and benefits
* Professional development opportunities through training and mentorship programs
* Access to industry-leading technology and tools to support hotel operations and guest experiences
* Global career advancement opportunities within the Accor group
* Recognition and rewards for outstanding performance and contributions to the hotel's success
Join a dynamic and supportive team where you can grow your career and make a meaningful impact.