Administration Assistant – Customer Service & Data Entry | Mount Isa
About the Role Are you someone who loves an organized desk and a finished to-do list? We are looking for an Administration Assistant to be the face and the \"engine room\" of our Mount Isa branch.
In this role, you aren't just sitting behind a desk. You are the heartbeat of the office—balancing fast-paced data entry in our system (Jim2) with professional counter service for our local mining and industrial clients. If you have a high attention to detail and a \"can-do\" attitude, we want to hear from you.
What You'll Be Doing:
* Front of House: Being the first point of contact for our customers. You'll handle phone inquiries and serve clients at the counter with a \"customer-first\" approach.
* High-Velocity Data Entry: Managing Purchase Orders (POs) and job processing. Our goal is a \"Zero Backlog\"—ensuring every physical movement of stock is recorded in our system by the end of each day.
* Digital Organization: Scanning and attaching documents to jobs so our digital records are always 100% accurate.
* Order Coordination: Notifying customers when their orders arrive and ensuring the \"paperwork\" side of our warehouse runs smoothly.
* Local Logistics: Assisting with daily town runs and pick-ups/deliveries around the Isa to keep our partners moving.
What \"Winning\" Looks Like: We value efficiency and clear results. You'll know you're succeeding when:
* The Daily Finish: Your digital scanning and data entry queue is clear before you head home.
* Accuracy: Our system data perfectly matches our physical stock on the shelf.
* Customer Satisfaction: Our clients and Hose Doctors are supported by fast, accurate information and friendly service.
Who You Are:
* Organized & Efficient: You have a natural drive to \"clear the deck\" and stay on top of tasks.
* System Savvy: You're comfortable with computers and data entry (experience with Jim2 is a huge plus, but we will train the right person).
* Great with People: You enjoy helping customers and work well in a small, dedicated team.
* Positive & Reliable: You know your way around Mount Isa and enjoy a role that keeps you moving—from the desk to the counter to the occasional town run.
Why Join Us? You won't be just another number here. ENZED is a family-owned business where your hard work is noticed and valued. We offer a stable, professional environment and the autonomy to manage your own daily workflow.
To Apply: Click the 'Apply' button and tell us why you're the organized, high-energy person we need to keep our office running at its best!