At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world‐class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys – begin your journey with us today.
What We Offer
* Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise our team for their effort, which may include generous sales commission and other incentives.
* Access to exciting career opportunities and comprehensive training and development programs.
* Fantastic discounts across the JB Hi-Fi Group and access to Beny, our team member benefits app.
* We offer 12 weeks paid parental leave for eligible primary carers and a gift for new parents, and we embrace flexibility and offer hybrid working models for eligible roles.
* Our Employee Assistance Program (EAP) provides counselling and well‐being resources.
* Our Helping Hands workplace giving program has raised millions for charity partners.
* Commitment to sustainability – on track for net zero carbon emissions by 2030.
Job Description
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
* Deliver exceptional and consistent customer service.
* Deliver quality, profitable sales according to an established budget.
* Work collaboratively as part of a team to deliver great customer service and be able to answer any queries.
* Ensure all visual merchandise is presented to a quality standard.
* Monitor and assist with web orders that come through to store, including picking the stock, wrapping it and organising delivery of the items in a timely manner.
Qualifications
Key Competencies for Success in This Role
* Customer Focus – Does everything through the eyes of the customer.
* Drives Results – Consistently achieves results, even under tough circumstances.
* Demonstrates Self‐Awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Equal Opportunity Statement
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
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