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Child and family consultant

Mackay
Act for Kids
Posted: 4 February
Offer description

Salary: $100,784 - $105,350 + Super + Salary Packaging
Location: Mackay
Documentation:
Employment Type: Full-Time Temporary
Department: NQ: Assessment Service Connect
Closing Date: 27 Feb 2026
About Act for Kids

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 30 centres nationally, we have supported thousands of children and their families for more than 30 years. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.

Working With Us

Make a difference every day in a values-led organisation.

We're more than just a workplace—we're a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We're proud to be recognised for our commitment to inclusion and employee wellbeing:

* Inclusive Employer 2023–24 and 2025–26, recognised by Diversity Council Australia.
* Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
* Supportive culture that encourages diversity, wellbeing, and work-life balance.

What We Offer

At Act for Kids, our people are the heart of everything we do. We're proud to offer:

* Extra leave, including wellbeing days, parental, study, exam, and pet leave.
* Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
* Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
* Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
* Ongoing professional development through our annual PD fund and structured support.
* Flexible work arrangements and a team that truly values what you bring.

About the Position

We are excited to welcome a Child and Family Consultant to our Assessment Service Connect (ASC) team in Mackay! Work in collaboration with Child Safety Services, the Queensland Police Service, and Queensland Health—providing consultation, assessments, and advice regarding families referred for child protection concerns.

Help us achieve better outcomes for these children, enabling them to heal from trauma and live happier lives.

* Level 5 SCHCADS Award.
* Salary range: $100,784 - $105,350 + Superannuation.
* Full-time, Government funded position until 31 December 2027 with possible extension.

Key Responsibilities:

* Actively build and maintain strong working relationships with Child Safety as key referrers and partners in the ASC co-response.
* Respond as part of the ASC team, providing expert opinion and consultation on referrals, processes, and service connections.
* Actively engage referred families in the ASC co-response process, aligned with operational guidelines and Act for Kids policies and procedures.
* Conduct thorough, practice-informed assessments of each family's strengths and needs, using a child-focused, strengths-based approach.
* Maintain regular, collaborative communication with Child Safety Officers regarding progress on the Investigation and Assessment co-response.

About You

* Hold a relevant tertiary qualification (Allied Health, Social Work, Human Services) with professional registration (if required) and, a membership in a professional association (desirable).
* At least five (5) years' experience working with children, young people and their families who have been impacted by trauma or have experienced abuse and neglect, or more than five years' experience working in similar roles.
* Demonstrated specialist skills in at least one of the following areas drug and alcohol, mental health, family and domestic violence, child development.
* Expertise in child development and assessing functioning and wellbeing of children and young people.
* Expertise in family functioning, parenting and attachment, including assessing family relationships and parenting capacity and functioning.
* Knowledge of Queensland child protection legislation and policy reforms.

Other Requirements

* Eligibility for a Working with Children Check or professional exemption.
* Current driver's licence.
* Legal ability to work in Australia (proof of eligibility required).

How to Apply

Click on '' to submit your application. Applications will be reviewed as received. Please include:

* A resume.
* A cover letter addressing the key responsibilities of the role.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.

If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.

Contact: Amy-Lee Pike: 0439 736 222 or amylee.pike@actforkids.com.au.

Closing Date: 27 February 2026

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