Customer Service Representative – Gold Class Caravans
Market Direct Group (MDG) is one of Australia's leading distributors of caravans and campers, delivering high-quality recreational vehicles for adventurers across the country.
Our premium range, Gold Class Caravans, is designed for luxury on‑and off‑road touring, redefining the standard of comfort and innovation in the industry.
The Opportunity
We are currently looking for a Customer Service Representative that is ready to sell our luxury products at our Redcliffe Showroom.
Your primary role is to efficiently service prospective clients and lead them through the sales cycle from first contact all the way through to delivery and servicing support for the lifecycle of the customers purchase.
Full training will be provided; however the candidate would typically be proactive, have some retail experience, or large company experience and look for a long term position with opportunity for career progression.
Candidate Profile
* Willingness to be hands on and be an active part of our Sales Team.
* Enthusiastic and self‑motivated
* Practical skills and technical competence.
* Computer literacy including Excel & Word.
* The ability to work as a vital part of our customer service team.
* Ability to work autonomously and unsupervised.
* Clear and confident communication skills.
The Rewards: Salary + Uncapped Commissions, yes, uncapped The more you sell, the more you earn.
This will see you working at our Redcliffe Showroom with the support of our Head office. You will also be provided with any business related travel expenses, a mobile phone and laptop computer.
Key Responsibilities
* Sales and Handover of Camper Trailers and Caravans.
* Opening and Closing the showroom Monday – Saturday.
* Show customers through our product range and process orders.
* Arrange delivery of camper trailers + accessories direct to customers from our Showroom /Warehouse.
* Balance the till and bank all incoming monies daily.
* Answering e‑mails.
* Attending some trade shows in the NSW area with our interstate show team.
To succeed in this role you must demonstrate
* Professional presentation and style.
* Excellent phone manner.
* Excellent face‑to‑face communication skills.
* Outgoing & friendly personality.
* Ability to work autonomously.
* Proven organisational skills and time management ability.
* Computer literacy which encompasses skills in Microsoft Office.
So, if you are able to build and maintain customer relationships, demonstrate good presentation and communication skills and looking for an exciting opportunity, making a market leading income, apply now
All applications will be treated confidentially.
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