Fujitsu Canberra, Australian Capital Territory, Australia
Configuration Specialist
Fujitsu Canberra, Australian Capital Territory, Australia
4 days ago Be among the first 25 applicants
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the Role
We are looking for a Configuration Specialist to maintain the integrity and accuracy of Configuration Items (CIs) and their relationships across the IT environment. This role ensures CI data is reliable and accessible for effective support of IT Service Management (ITSM) processes, contributing to continuous service improvement and operational efficiency.
Responsibilities and Accountabilities
* Maintain and manage the integrity of CI relationships within the Configuration Management Database (CMDB).
* Ensure CI data is current, accurate, and supports ITSM processes such as Change, Incident, and Problem Management.
* Collaborate with cross-functional IT teams to enhance and leverage CI data effectively.
* Perform regular CI audits and data quality reviews to ensure compliance with configuration standards.
* Generate reports and provide insights into CI relationships and their impact on IT services.
* Respond promptly to client and stakeholder requests in accordance with contractual obligations.
* Support ICT system and service modelling activities as required.
* Contribute to SACM (Service Asset and Configuration Management) process improvements and analytics.
Requirements and Experience
* Maintain and manage the integrity of CI relationships within the Configuration Management Database (CMDB).
* Ensure CI data is current, accurate, and supports ITSM processes such as Change, Incident, and Problem Management.
* Collaborate with cross-functional IT teams to enhance and leverage CI data effectively.
* Perform regular CI audits and data quality reviews to ensure compliance with configuration standards.
* Generate reports and provide insights into CI relationships and their impact on IT services.
* Respond promptly to client and stakeholder requests in accordance with contractual obligations.
* Support ICT system and service modelling activities as required.
* Contribute to SACM (Service Asset and Configuration Management) process improvements and analytics.
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Demonstrated experience in configuration management and ITSM frameworks (e.g., ITIL).
* Strong analytical and data interpretation skills.
* Excellent written and verbal communication skills with a collaborative mindset.
* Experience with CMDB and configuration management tools.
* Ability to design and guide the development of custom configuration reports.
Working Conditions:
* Prime location is in Mitchell, Canberra.
* Other Defense sites may require to be accessed in the Canberra region, on request and where it is reasonable.
* Working from home arrangements require prior approval by Director.
* The working day is to be performed during business hours (between the hours of 0800 and 1800 AET).
Security Clearance:
Must have NV1 and ability to obtain NV2 security clearance.
Why Fujitsu?
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
* We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
* We offer tailored career paths across our global organization to support your professional and personal growth.
* Our customers trust us. We have an excellent reputation across the region and globally.
* Best in-class reward and recognition programs flexible work, volunteering leave, and more.
* We live our values of aspiration, trust, and empathy, all day, every day.
Commitment to Diversity, Equity and Inclusion
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people ; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email
Search Firm Representatives – PLEASE READ:
Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.
For Security Cleared Roles – PLEASE NOTE:
Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Fujitsu by 2x
Get notified about new Configuration Specialist jobs in Canberra, Australian Capital Territory, Australia .
Senior Configuration Analyst – Defence Sector
Canberra, Australian Capital Territory, Australia 8 hours ago
Senior Configuration Analyst – Defence Sector
Australian Capital Territory, Australia 1 day ago
Canberra, Australian Capital Territory, Australia A$180,000.00-A$220,000.00 1 day ago
Customer Engineer, Public Sector, Google Cloud
Canberra, Australian Capital Territory, Australia 1 day ago
Majura, Australian Capital Territory, Australia 6 days ago
Canberra, Australian Capital Territory, Australia A$200,000.00-A$230,000.00 3 weeks ago
Canberra, Australian Capital Territory, Australia 3 months ago
Canberra, Australian Capital Territory, Australia 2 weeks ago
Canberra, Australian Capital Territory, Australia 2 weeks ago
Fyshwick, Australian Capital Territory, Australia 3 weeks ago
Canberra, Australian Capital Territory, Australia 2 weeks ago
Assistant Director, Applications Developer - IT Event Solutions
Canberra, Australian Capital Territory, Australia A$118,146.00-A$133,138.00 1 week ago
Canberra, Australian Capital Territory, Australia 1 week ago
Australian Capital Territory, Australia 23 hours ago
Canberra, Australian Capital Territory, Australia 1 week ago
Russell, Australian Capital Territory, Australia 1 day ago
Canberra, Australian Capital Territory, Australia 4 days ago
Russell, Australian Capital Territory, Australia 1 day ago
Canberra, Australian Capital Territory, Australia 5 days ago
Canberra, Australian Capital Territory, Australia 6 days ago
Canberra, Australian Capital Territory, Australia 1 week ago
Canberra, Australian Capital Territory, Australia 2 days ago
Canberra, Australian Capital Territory, Australia 1 month ago
Canberra, Australian Capital Territory, Australia 1 week ago
Canberra, Australian Capital Territory, Australia 2 weeks ago
Canberra, Australian Capital Territory, Australia 4 days ago
Russell, Australian Capital Territory, Australia 4 days ago
Woden, Australian Capital Territory, Australia 3 weeks ago
Canberra, Australian Capital Territory, Australia 2 weeks ago
Canberra, Australian Capital Territory, Australia A$80,000.00-A$100,000.00 3 weeks ago
System Analyst / Software Engineer (SaMD)
Canberra, Australian Capital Territory, Australia 1 week ago
Canberra, Australian Capital Territory, Australia 5 days ago
Assistant Director, Applications Developer - IT Event Solutions
Canberra, Australian Capital Territory, Australia 1 week ago
Canberra, Australian Capital Territory, Australia 1 week ago
Canberra, Australian Capital Territory, Australia 2 weeks ago
Canberra, Australian Capital Territory, Australia 1 day ago
Canberra, Australian Capital Territory, Australia 3 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr