EY Canberra, Australian Capital Territory, Australia
Web and Digital Projects Manager
This role covers maternity leave for 12 months. The position suits a seasoned digital project management professional who can confidently oversee end-to-end delivery of strategic web and digital initiatives, drive operational excellence, and ensure a seamless online client experience on EY.com. The role also involves driving strategic direction for web and search engine optimisation (SEO) projects with a key focus on AI-driven web optimisation to keep our digital presence at the forefront of innovation.
Your Key Responsibilities
Lead the full lifecycle of digital and website projects, from initial scoping through to delivery, ensuring alignment with business objectives and timelines.
Collaborate with senior stakeholders to define project requirements, manage expectations, and communicate progress clearly.
Manage budgets, resources, and delivery schedules across multiple concurrent initiatives, ensuring operational efficiency and quality outcomes.
Drive EY Oceania's web and SEO strategy, with a particular focus on AI-led optimisation to improve traffic, engagement, and conversion.
Monitor and report on web performance metrics, including pipeline contribution, user engagement, and SEO outcomes, in partnership with analytics teams.
Oversee the handling of web enquiries, ensuring they are routed to the appropriate business units and tracked for revenue attribution.
Coordinate with global digital teams to advocate for enhancements and changes that will improve the client experience.
Lead and support a distributed web team (onshore and offshore), providing coaching, guidance, and quality assurance across all web activities.
Identify and implement process improvements to strengthen delivery capability and digital governance.
Skills And Attributes For Success
5+ years' experience in digital project management, with a strong track record of delivering complex web and transformation projects.
Deep understanding of web technologies, SEO, SEM, UX, analytics (Adobe Analytics), and content management systems—particularly Adobe Experience Manager (AEM).
Strong communication and stakeholder engagement skills, with the ability to simplify technical concepts and influence decision-making.
Proficiency in collaboration and project tools such as Workfront, Jira, or Confluence.
Highly organised and proactive, with the ability to manage competing priorities and maintain delivery discipline across multiple projects.
Additional Desired Skills
Experience working within a large, matrixed or multinational organisation, with exposure to global digital platforms and governance.
Familiarity with AI-driven optimisation tools and techniques, and a passion for digital innovation and continuous improvement.
Demonstrated ability to lead projects independently while fostering collaboration across teams and geographies.
Exposure to B2B demand generation strategies and digital campaign performance tracking.
What We Offer You
Career development: At EY, your career is yours to shape. We'll develop you with future-focused skills and equip you with world-class experiences.
Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
A comprehensive benefits package, including a yearly wellness incentive, additional flexible leave, 26 weeks of gender-neutral paid parental leave, and other family-friendly policies.
Competitive salary, open to negotiation based on skills and experience.
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders—past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous .
Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier-free recruitment experience for all. If you need adjustments to participate in our recruitment process, please contact recruitment at or call +61 (option 2). Your information will be kept completely confidential.
Are you ready to shape your future with confidence? Apply today.
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