Customer Experience Specialist
We're seeking a Customer Experience Specialist to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.
* Our customers are at the heart of everything we do - always put the customer first by providing an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction
* Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your customer
* Contribute to the smooth operations of the store through effective management of stock and loss prevention
* Ensure visual merchandising is maintained and the store is visually presented in accordance to brand standards
* Live and role model the company values, collaborating with your store team to deliver results.
Key Attributes:
* A true passion for fashion with exceptional customer service skills
* Proactive with good problem-solving skills
* A natural optimism and helpful enthusiasm in everything you do
* Flexibility to work weekends and late trading hours according to business needs and peak trade periods
* Embodying the company's passion for our brands and customer obsessed culture.
Why Work With Us:
* Be a part of an established and trusted iconic Australian brand
* Reward and recognition through generous employee discounts across all of our Brands
* A genuine and open high performing culture who have fun and celebrate success
* Opportunity to become involved in our Corporate Social Responsibility program, supporting our community partnerships.
About Us:
We inspire modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last. Recognised as a leading responsible retailer, we are proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.