Overview
Join a vibrant practice and become part of a team that wants to make a difference in the world of eye care. This opportunity is a full-time position including weekend hours. Entry-level candidates are encouraged to apply, but you must be enthusiastic and driven to succeed. Formal and informal training opportunities will be provided.
The Role
The successful applicant will be working alongside a dynamic team of Optometrists, Dispensers and Optical Assistants, while attending to our patients. As our practice support, you will act as the first point of contact and support the day-to-day running of the practice. As your knowledge and experience evolves, there are opportunities to advance to other positions within the Practice.
About Us
Innovative Eye Care is a private clinic that practices generational care, embracing new ideas and creative thinking. We aim to achieve the best outcomes for our patients using evidence-based practice; providing care with up-to-date technology, knowledge, products and services. We firmly believe in comprehensive eye care, and value each patient and their individual needs.
Responsibilities
* Administration tasks such as greeting patients, billing, scheduling appointments, answering phone calls, patient enquiries, liaising with allied health and health care specialists, maintaining client confidentiality, and understanding the services and products provided by Innovative Eye Care.
* Involvement in selecting eyewear that suits the patient's needs, assisting with taking measurements, and educating customers on lens designs and spectacle adjustments.
* Provide excellent customer service to build clientele for the business.
Skills and Attributes
* High level computer literacy skills
* Organisational skills
* Strategic planning and scheduling skills
* Exceptional time-management skills
* Verbal and written communication skills
* Critical thinking skills
* Detail-oriented
* Interest in sales and building customer relations
* Interest in style and fashion
Benefits and Why You Might Join
* Competitive wages
* Consistent hours
* Friendly team environment
All applications can be emailed to evie@innovativeeyecare.com.au.
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