A leading technology firm is seeking a Service Desk Technician to deliver top-notch IT support in Australia. The role focuses on providing Level 1 and Level 2 support to end-users, troubleshooting issues across various technologies, and ensuring adherence to SLAs. Ideal candidates will have at least 2 years of technical support experience, strong problem-solving skills, and excellent communication abilities. This position requires Australian citizenship due to security clearance requirements and offers a range of employee benefits.#J-18808-Ljbffr