Welcoming Guest Service Ambassador
We are seeking an exceptional individual to join our team as a Welcoming Guest Service Ambassador. If you have hospitality experience and a passion for providing exceptional customer service, we would love to hear from you.
This role will involve providing quality hospitality service across all food and beverage venues, including cafes, tennis centers, airports, and livestock marketing centers. You will also assist the catering team with internal events.
As a casual employee, you will work on an as-needs basis, with shifts during the week and on weekends. Applications will be retained on file to fill vacancies within our casual pool as they arise.
* You will provide exceptional customer service, going above and beyond to make every guest feel welcome and staying calm, focused, and efficient during busy periods.
* You will have hospitality experience, understanding cafe operations, food handling, and presentation, and be experienced in preparing food, coffee, and beverages.
* You will hold qualifications such as a Responsible Service of Alcohol Certificate, Food Handler Basics Certificate, Current First Aid Certificate, and Class C Driver's Licence prior to commencement.
Key Responsibilities:
* Assist with basic food and beverage preparation, presentation, and delivery.
* Provide friendly and efficient customer service.
* Handle cash and EFTPOS transactions and exercise control of the point-of-sale system.
* Responsible service of alcohol.
* Maintain cleanliness and hygiene standards.
* Assist hospitality services teams to prepare for internal and external functions and events.
* Support the team with all other daily hospitality operations.
For more information and to apply, please see below.