We are seeking a highly skilled and dedicated professional to join our team as a Customer Support Specialist.
The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and efficient manner.
Key Responsibilities:
* Act as the primary point of contact for customers, providing support and guidance on products and services
* Manage customer interactions through various channels, including phone, email, and live chat
* Collaborate with internal teams to deliver a seamless customer experience
* Work closely with customers to identify and resolve issues, ensuring high levels of satisfaction and loyalty
About You:
To succeed in this role, you will require excellent communication skills, both written and verbal
A strong attention to detail, problem-solving skills, and ability to work under pressure are also essential
You will be a team player, able to build rapport with customers and colleagues alike
What's In It For You?
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* Opportunities for career growth and advancement
Coca-Cola Europacific Partners is an equal opportunities employer, committed to diversity and inclusion in the workplace