Online Communications Support Officer
Join to apply for the Online Communications Support Officer role at Department of Education, Western Australia .
This is a 9‑month fixed term, full‑time position commencing ASAP with possible extension (12 months).
Statewide Services provides services and supports required by schools to enable student achievement, focusing on those students and schools that need it most. It encompasses both school and system‑facing service delivery. While we primarily support schools, we also have an important system‑facing role supporting strategy and policy development.
Service Design and Support provides shared functions and support needed to provide better services to schools. It coordinates, implements and supports programs, initiatives, and special projects. Its purpose is to provide strategy, policy and program oversight and operational support to Statewide Services.
The Role
We are seeking a proactive and organised Online Communications Support Officer to join our Service Design and Support team. In this role, you will support the delivery services and professional learning provided through Statewide Services by maintaining and updating online communication platforms including the Department's intranet, and ensuring accurate and engaging content is published. You will work closely with project managers and stakeholders to support content development, promote learning opportunities and maintain a customer‑focused web presence.
As such, you should have excellent verbal and written communication skills and sound knowledge of content management systems and experience in managing and maintaining information systems, including websites and databases.
You may play a key role in supporting event coordination, administration, and logistics, where your strong organisational skills and attention to detail will contribute to the smooth delivery of services and help ensure deadlines are consistently met. You may also contribute to maintaining comprehensive documentation for the Department's online content systems, including technical manuals, policies, guidelines, and procedures, ensuring accuracy and accessibility across all platforms.
Professional Benefits
* 12% employer contributed superannuation.
* Flexible working arrangements are genuinely considered to create healthy work life balance including working from home or remote, flexible working hours and part‑time arrangements. Generous leave entitlements including annual, personal, long‑service and parental leave.
* Professional development opportunities and study leave/assistance.
* Access to salary packaging (in accordance with relevant industrial instruments).
Eligibility
* Be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
* Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.
Application Instructions
Apply online in two easy steps:
1. Collaborate with the application system, selecting "Apply for Job" and completing the online application form, including details of two (2) work‑related referees, preferably one being your current line manager.
2. Attach your documents: a CV up to 4 pages summarising employment history and professional learning, a 3‑page statement addressing the selection criteria: Demonstrated knowledge and understanding of content management systems and experience in managing and maintaining information systems, including websites and databases; Demonstrated well developed organisational, analytical and problem‑solving skills with the ability to prioritise tasks to meet deadlines; Demonstrated sound skills in events management, including administrative, logistics and promotional support; Demonstrated verbal, written and interpersonal communication skills; Demonstrated well developed keyboarding skills, including a working knowledge of databases, spreadsheets, word processing and experience in web technology.
Application must be received before the closing date and time. Late applications will not be accepted. For technical support submitting your application, you can call the Department of Education's Recruitment team on for assistance.
Advertised Vacancy Number: DOE
Applications close: 4.30 pm (AWST) on Tuesday, 25 November 2025.
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021‑2025 for more details.
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