Key to Success
About This Role
We are looking for a highly skilled and motivated individual to take on the challenging role of Restaurant Manager.
* Create menus that reflect our brand's identity and appeal to a wide range of customers.
* Coordinate private bookings, group functions, and special events to ensure seamless delivery of exceptional service.
* Manage inventory levels and ordering processes to maintain consistent stock quality.
* Determine menu pricing based on market analysis and operational goals.
* Maintain accurate records of expenses, sales, and daily operations.
* Promote a clean, safe, and healthy environment by adhering to all relevant health and safety regulations.
* Lead and train staff members to provide top-notch customer service and uphold high standards of performance.
* Develop and implement effective roster management systems to align with peak periods and business needs.
* Welcome guests warmly, assist during busy times, and address customer concerns professionally and promptly.
* Monitor food quality and service delivery to meet customer expectations.
* Oversee online order processing and takeaway services to ensure smooth operation and optimal customer satisfaction.
Necessary Qualifications
* Hold a diploma in a related field or possess equivalent knowledge and experience.
* A minimum of 4 years' experience in restaurant management or a related industry.
* Exhibit strong leadership and interpersonal skills to effectively manage diverse teams and foster collaborative environments.
* Share our passion for delivering exceptional food, coffee, and service experiences.
* Possess the ability to thrive in fast-paced environments while prioritizing teamwork and communication.
* Bonus points if you have knowledge of Italian cuisine!