Store Manager Townsville About the role We’re looking for an experienced and passionate Store Manager to lead a fashion-focused retail store where customer experience, styling and team culture are everything. This role is hands-on and customer-facing, perfect for someone who loves leading from the floor, building strong teams and creating beautiful in-store experiences. You’ll take full ownership of store performance, driving sales through exceptional service, visual standards and styling expertise, while developing a motivated and high-performing team. What you’ll be doing Leading, coaching and inspiring your team to achieve sales and KPI targets Driving a customer-first culture with a strong focus on styling and personal service Creating memorable shopping experiences and building loyal customer relationships Managing daily store operations including rosters, wages and store costs Overseeing visual merchandising to ensure the store always looks polished and on brand Recruiting, training and developing team members Performance managing and providing regular coaching and feedback Ensuring stock is managed effectively and loss prevention standards are met Upholding all policies, procedures and operational standards About you Proven experience as a Store Manager or Assistant Manager in fashion retail A strong passion for fashion, styling and customer experience Confident leader who can motivate and develop a team Results-driven with strong commercial awareness Excellent communication and organisational skills Professional presentation and attention to detail Flexible and adaptable in a fast-paced retail environment What’s on offer A full-time leadership role within a well-established fashion retailer Competitive salary package with performance-based incentives Ongoing training and development in leadership, styling and product knowledge Clear career progression opportunities Supportive team culture with a strong focus on values and collaboration The opportunity to make a real impact and grow your retail career