G.James is Australia's leading integrated glass and aluminium manufacturer and contractor. Our privately owned, family company employs over 1800 employees with operations throughout Australia.
The Role
Reporting to the National Credit Manager, you'll play a key role in managing customer accounts, collections, and credit risk to support strong cash flow across our group of companies.
Your Responsibilities Will Include
* Monitor customer accounts and follow up on overdue payments via phone, email, and written communication
* Issue statements and reminders in line with credit terms
* Investigate and resolve short payments, disputed invoices, and payment delays
* Accurately allocate customer payments and reconcile accounts where necessary
* Build and maintain professional customer relationships to support positive payment behaviours
* Escalate non-payment or high-risk accounts to the National Credit Manager
* Assist with account setup, credit limit reviews, and compliance with credit policies
* Provide regular updates on collections and aged receivables
* Support month-end reporting, audits, and ad hoc projects as required
About You
We're looking for a motivated, detail-focused professional with strong communication and negotiation skills. Ideally, you will have:
* Previous experience in credit control, collections, or accounts receivable (preferably in a manufacturing or B2B environment)
* Ability to manage competing priorities and meet deadlines
* Proficiency in Microsoft Excel and experience with ERP systems (Oracle experience advantageous but not essential)
* Strong interpersonal skills and confidence liaising with customers and internal stakeholders
* Current driver's license
The Benefits
* Full-time salaried position with immediate start available
* Health insurance benefits – 7% discount with BUPA
* Free on-site parking
* Positive safety culture and supportive team environment
* Career development opportunities across the G.James Group
* Excellent employment conditions and stability with our Australian family-owned business committed to manufacturing in Australia
Apply Now
If you have the skills and drive to fulfill the requirements of this role, please send a cover letter and updated resume highlighting your experience.
Please note: You will be required to undertake a pre-employment medical assessment including drug and alcohol screening.
G.James celebrates 109 years in 2026 and is an equal opportunity employer.
#J-18808-Ljbffr