We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.
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**About the team**:
Marketing powers one of Australia's biggest brands. Our team connects us with millions of Aussies each week. Whether it's through engaging content, omnichannel storytelling or thunderclap advertising that reaches 98% of Aussies, we connect in many ways.
**About the role**:
Based anywhere in Australia, a new opportunity as Marketing Manager has arisen within our Instore Experience and Loyalty team.
With the largest and best national data set at our disposal, our team can really go to town on personalising the experience and value we give to our customers. And with loyalty programmes playing a key role as a differentiator in the market (with a brand-new strategy in place, huge investment, and endorsement from our leadership team), there is no better time to join!
**What you'll be doing**
Reporting to two National Marketing Managers, you'll be empowered to Increase brand equity, customer satisfaction, and loyalty to Coles.
**You'll also**
- Develop, execute, and communicate initiatives that deliver customer-centric solutions
- Drive solutions that increase and engage customer loyalty through marketing activity
- Analyse campaign results, determine effectiveness and refine how we talk to customers/members
- Support the development and implementation of the Flybuys customer experience in store and online
- Leverage Flybuys' platform to promote key Coles messages (value, health, sustainability)
**What you bring**
5+ years' experience as an integrated marketer, you demonstrate a strong understanding of digital marketing channels and capabilities. Proactive and enthusiastic, you think ahead and can lead, inspire, and take people on a journey.
**You'll also need**
- Great storytelling skills
- Excellent stakeholder management and presentation skills
- Sound project management, prioritisation, and time planning skills
- Budget forecasting and reconciliation skills
- A high level of attention to detail and the capacity to deliver in a fast-paced environment.
With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.
**Safer together**:
Job ID: 69422
Employment Type: Full time
LI-MAR