Overview
Company Description
Be part of Beyond Bank a bank that is for and with you. We are one of Australia\'s largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career. Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.
Where And How You Can Work
This role will be located within our West Leederville office with the ability for hybrid work.
Job Description
The Role
A Customer Relationship Consultant role will take your Customer Service experience to the next level. This role will develop you to reach additional heights with your lateral thinking and proactive behaviour. You will also take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling the customer experience. A Customer Relationship Consultant role is more than just a standard inbound customer service job it's the beginning of a rewarding career. Previous finance experience is not essential.
This role requires you to be flexible to work on a rotating roster Monday to Friday ranging from 8.00am – 8.00pm, and on Saturdays from 9.00am to 3.00pm CST.
The Role You Will
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