Job Description
About the role
The Business analyst is responsible for undertaking high quality business analysis activities, to assist with the delivery of a variety of client specific (GESB - Government Employees Superannuation Board) projects for the MUFG Retirement Solutions business. You will be responsible for all aspects of project delivery including, but not limited to, requirements gathering and documentation, system test case planning, preparation and execution and business change management activities.
* Permanent Full-time role
* Perth based only
Key Accountabilities and main responsibilities
* Work alongside the Project Manager and other business analysts to deliver high quality, on budget and on time projects for GESB and contribute to the successful delivery of revenue generating work for MUFG Pension and Market Services.
* Undertake root cause analysis on identified business/ system problems and identify pragmatic solutions for rectification.
* Facilitate discussions at workshops, to help understand stakeholder needs.
* Work closely with business and client stakeholders to investigate, define and document business requirements within specified timeframes.
* Model, analyse and document business process flows, work with internal technical team and external vendors to create system solutions that are 'fit for purpose'.
* Prepare test plans/ test cases and complete system testing against agreed business requirements, training and handover material, with ability to present changes to business and support teams.
* Provide post implementation warranty support to minimise disruption to business users and assist them users with user acceptance testing.
* Work proactively with peers and contribute to the identification and implementation of ongoing process improvements.
* Display role model behaviours with the ability to actively collaborate with others.
* Ability to apply standard change and business analyst methodologies to ensure that business and IT change impacts are effectively managed. Includes ability to identify, assess and apply appropriate project governance that is applicable to this role.
* Adherence to risk management procedures and policies and awareness of RAID management, with the ability to identify and escalation as appropriate to project manager.
Experience & Personal Attributes
* Three years business analysis and project delivery experience including supporting and implementing system / process enhancements (desirable) within financial services or Superannuation industry.
* Demonstrated awareness of Business Analysis concepts and techniques including BABOK.
* Understanding of basic project methodologies including AGILE.
* SQL skills and experience (desired but not essential).
* Experienced with Microsoft suite of tools and competent user of Service Now, Jira and SharePoint.
* Ability to problem solve and interpret 'ambiguous' requirements.
* Excellent analytical skills, presentation skills and oral and written communication skills.
* Ability to work well under pressure and be self-driven.
Some of our Employment Benefits
* FlexiWorks - enabling our employees to work in the office and at home
* Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
* Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
* Talent Referral Program
* Salary Sacrificing via Superannuation
* Employee Assistance Program
* Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
* Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft
* Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.
Successful applicants will be required to complete background screening including police check and employment history check prior to commencement of employment.
About Us
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
About the Team
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
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