CJD’s Launceston Branch is seeking an experienced Service Advisor to join our team! If you enjoy administrative tasks, working in a fast-paced environment, and have a passion for BIG trucks or CE (Kenworth & DAF and CE – Volvo), this role might be perfect for you. Read on to learn more.
Our Service Advisors support the service department by processing manufacturer’s warranty claims, arranging bookings, and managing service contracts. It’s a dynamic and fast-paced role.
If you're looking to transition from workshop roles (mechanic) to a less physically demanding position, or if you have experience in the automotive industry, this role could be a great fit.
You will report to the State Service Manager and have opportunities to develop your skills within a professional service environment. The role includes:
* Processing workshop labor and costs into a CRM system
* Arranging and coordinating customer bookings and service invoices
* Maintaining contracts and daily work schedules
* Assisting with parts ordering for service jobs
* Ensuring all documents and records are completed and processed promptly
* Adhering to all HSE procedures
* Willingness to work overtime if required
* Working well within a team, maintaining a positive attitude, and a can-do mindset (we can teach you the rest)
What we require for success:
* Previous experience as a Service Advisor in the automotive industry or similar
* Excellent communication skills, both verbal and written
* Intermediate proficiency in Microsoft Office
* Attention to detail and multitasking ability
* A team player willing to contribute and get the job done
* A valid driver’s license
* Professional personal presentation
What’s in it for you:
* Training, career development, and advancement opportunities
* Corporate and health staff discounts
* Free access to our wellbeing platform, including EAP, financial, and legal support
About the Company:
Family-owned and operated, CJD Equipment values its people as its greatest strength.
We are committed to attracting talented individuals and fostering a respectful community built on integrity.
CJD’s recruitment process includes a pre-employment medical, D&A testing, and a police clearance.
Note: The references to Volvo electric equipment and other articles are not relevant to the Service Advisor role and have been removed for clarity.
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