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Bus operations assistant

Sunbury
Donric
Operations Assistant
Posted: 26 February
Offer description

Bus Operations Assistant - Entry Level

2 positions available; 1 in Sunbury and 1 in Kyneton

Due to our continued growth SUNBURY COACHES and ORGANS COACHES (part of the Donric Group) are currently recruiting for a Bus Operations Assistant to be based in Sunbury and Kyneton.

This is an entry-level role with on-the-job training provided, making it ideal for someone wanting to build experience in an operations role.

Reporting to the Operations Manager, the Bus Operations Assistants are responsible for the coordination and execution of all operational requirements within the bus company.

The role will support day‑to‑day operations within the depot and will involve a range of administrative and coordination tasks, including but not limited to:

* Assisting with charter and coach operations, including job creation, data entry, quoting support, job confirmation, and communicating work details to drivers
* Assisting with incident and operational reporting
* Supporting service scheduling and coordinating with maintenance
* Managing operational rosters and general staffing requirements
* Entering and maintaining passenger and service data
* Supporting new staff onboarding and record maintenance
* Participating in on‑call operational support when required

To become a valued member of our team, you will need:

* A current minimum Victorian Drivers Licence
* Working with Children's Check (or willing to obtain)
* Must be available to work Monday to Friday
* Excellent Customer Service skills
* Excellent communication skills (English language both oral and written)
* Willing to learn

We offer flexible conditions, competitive wages and positive culture that invites staff participation. As a family owned and operated business, we value our people and are focused on providing training and development opportunities based on performance and merit.

If you have excellent presentation, pride in your work and enjoy meeting people, we would love to hear from you.

Donric Group has over 45 years of experience in providing high quality, professional and safe passenger transport services to our local communities.

Donric Group employs more than 400 staff and operates over 300 buses and coaches across 9 main depot locations in Victoria and far north Queensland. Our growth and development continue to be built on the professionalism of our staff, the quality of our vehicles, strong relationships with our customers, and our highest standards of service delivery which exceed expectations and support a rapidly growing economy.

Our company values are Delivery, Ownership, Noble, Respect, Integrity and Culture.

Donric Group is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicant to apply, including First People and people from diverse social, cultural and gender backgrounds.

Donric Group is also proud to be committed to the 2022 Victorian Child Safe Standards which included the safety and wellbeing of children with a disability and from Aboriginal and culturally diverse background. This is referenced in our company Child Safety and Wellbeing Policy and Code of Conduct.

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