**Job Number** 22186311
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**Company**
**Location**
Ideally situated on the pristine beaches of the Gold Coast, the oceanfront Sheraton Grand Mirage Resort Gold Coast offers 295 guest rooms and suites, 26 luxurious 2 & 3 bedroom villas, award winning restaurants and bars, a swim-up pool bar and over 14 flexible spaces for meetings and events.
**The Role**
Reporting to the Outlets Manager, you will be responsible for overseeing the daily operation of the In Room Dining department, ensuring all guest orders and amenities are delivered to the rooms promptly and with impeccable service.
In the hands-on role, you will be responsible for rostering, liaising with other departments and leaders on guest requests, ensuring all charges are processed and posted correctly and ensuring all duties are allocated and actioned in line with Sheraton brand standards.
**The Requirements**
- Have previous experience in a hotel Food & Beverage operation, ideally within in room dining or similar
- Meticulous attention to detail with a passion for striving for excellence
- Exceptional communication and interpersonal skills that will see you develop strong rapport with guests and colleagues
- A collaborative leadership style with a passion for inspiring, training and developing a team
- A confident, proactive and thorough problem solver, with strong conflict resolution skills
- A commitment to continue to grow and develop your career and leadership skills
- The innate ability to remain calm under pressure when responding to last minute changes
- Exceptional organization and time management skills will help you in managing competing priorities
- Flexibility to work a variety of shifts including nights, weekends and holiday periods
- Be fully vaccinated against Covid-19
**The Benefits**
As an Associate of Marriott International you will have access to greater flexibility and benefits than ever before. Enjoy exclusive travel discounts across Marriott worldwide, paid parental leave and personal growth through world class training programs and strategic career development opportunities.
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws_
- When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.