Leadership and Retail Operations Manager
At our company, we are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We craft exclusive eyewear brands such as Ray-Ban, Oakley, Oliver Peoples, Persol, Costa, and more.
We also operate esteemed licensed brands alongside our cutting-edge lenses Varilux and Transitions, which lead the industry in innovation.
In Australia and New Zealand, we run iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban, and Laubman & Pank.
Key Responsibilities:
* Support, motivate, and coach your team to meet and exceed store targets through continuous improvement.
* Cultivate a culture of excellence by providing coaching and training opportunities.
* Oversee retail operations, including stock management, store policies, staff scheduling, and sales team performance tracking.
* Deliver exceptional customer service and product knowledge while creating a positive working environment.
* Lead and inspire your team to achieve success in store by recruiting and developing talent.
Essential Skills and Qualifications:
* Proven leadership and management experience.
* Strong communication and interpersonal skills.
* Ability to analyze sales data and develop strategies for improvement.
* Excellent problem-solving and decision-making skills.
* Certification or experience in retail management is preferred.
Benefits and Career Advancement Opportunities:
* Competitive salary and bonus structure.
* Ongoing training and development programs.
* Opportunities for career advancement within our global organization.
* Recognition and rewards for outstanding performance.
Our Company Culture:
* Collaborative and supportive work environment.
* Diverse and inclusive workplace.
* Flexible working arrangements and work-life balance.
* Access to the latest technology and equipment.