Are you a people-focused professional from a hospitality or service background looking to step into a business environment?
Do you thrive in organised spaces, love creating great experiences, and pick up new systems quickly?
If so, we’d love to meet you.
We are looking for an Agency Experience Officer - a role designed for the right person with the right attitude. This is not a typical Office Manager role and is an opportunity for someone who values growth, enjoys structure, and wants to bring their service mindset into a professional agency setting.
About the Role
As our on-site Agency Experience Officer, you’ll be the welcoming face and organising force of the office. You’ll help maintain smooth daily operations by following established protocols and business systems while contributing to a positive, people-centred workplace culture.
This role ideally suits someone who is:
· Transitioning from hospitality or service into a business environment
· Naturally warm, organised, and detail-oriented
· Fast to learn new software, processes, and ways of working
· Proud of creating a polished, welcoming environment for clients and colleagues
What You’ll Do
· Support the running of the office through structured systems and processes
· Manage reception-style duties with a hospitality mindset
· Prepare meeting rooms and ensure shared spaces are well presented
· Perform light kitchen duties, including making coffee for staff and clients
· Assist with administrative tasks requiring accuracy and attention to detail
· Use basic Microsoft Office applications to support daily operations
· Help maintain an organised, consistent workplace experience
What You’ll Bring
· Experience in hospitality, customer service or similar people‑focused industries
· A proactive, growth‑oriented attitude
· Strong attention to detail and pride in presentation
· Confidence with basic IT and Microsoft Office applications
· The ability to quickly learn new systems and tools
· A collaborative, positive approach to supporting a team
Why Join Us?
You’ll be part of a collaborative, supportive, professional environment that values growth, development, and workplace culture. This is a role where your service experience becomes a strength and where you can build new skills in a structured business setting.
If you’re ready to grow, eager to learn, and passionate about creating exceptional experiences, we’d love to hear from you.
Apply now with your resume and a short video on why you via seek.
Overview of CRE8IVE and the C8 Group
CRE8IVE
CRE8IVE is an integrated Australian marketing and creative agency known for delivering strategy‑led, impactful solutions across branding, communications, digital, and creative design. The agency combines creativity with structured thinking, blending strategic insight, design excellence, and effective delivery to help organisations drive meaningful change. According to their official website, CRE8IVE offers services spanning strategy, marketing and communications, creative and design, and digital solutions, supporting clients across government and enterprise sectors.
Their philosophy centres on balanced thinking, where intellect, intuition, and imagination shape narratives that connect brands with their audiences in authentic and enduring ways. As summarised by their LinkedIn profile, CRE8IVE positions itself as a partner that deeply understands clients and their audiences to craft solutions that elevate brands and achieve long‑lasting success.
With a 25 year history, CRE8IVE has evolved into a full-service creative consultancy delivering strategy‑led design, branding, digital builds, and campaign work that drives measurable outcomes.
C8 Group
The C8 Group is a collective of specialised agencies that collaborate across the full spectrum of marketing, communications, digital, and strategic advisory services. Their model brings together expert teams in different disciplines to provide an end‑to‑end capability stack for clients spanning government, enterprise, and commercial organisations. The group positions itself around “the power of collaboration,” integrating creative, technical, strategic, and advisory functions. [
The C8 Group includes several specialised units, such as:
· CRE8IVE – Creative, brand, strategy, marketing, Communications, PR, and design
· C8 Digital – Experience-led digital practice specialising in major website development, UX, and technology solutions
· Crewcible – Video production, documentary, and branded storytelling
· BCast – Podcast strategy, design, production, and distribution
· Fluro Digital – SEO, paid media, performance marketing
· AGR Advisors – Government strategy, policy navigation, and political engagement
· Constellation Strategic – Strategic advisory and complex stakeholder engagement
These agencies operate independently but align through shared methodologies, collaborative service delivery, and a focus on building high‑quality outcomes.
How We Work
CRE8IVE acts as the creative and strategic heart of the group, while the broader C8 Group expands that capability across digital technology, production, communications, advisory and more. Together, they form a multidisciplinary ecosystem that can deliver:
· Brand and marketing strategy
· Creative and design
· Digital development and enterprise web solutions
· Video and audio production
· Government and stakeholder strategy
· Performance marketing and SEO
This collective model ensures clients benefit from deep expertise and highly coordinated project delivery across multiple disciplines.