Location: Melbourne, Australia (Hybrid)
In this position, you'll be based in the Yarra Falls office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
Job Description
We are looking for an EUC Engineer for our Messaging & Collaboration team to help shape the future of how our global workforce communicates and collaborates. This is an engineering-focused role where you'll design, build, and improve enterprise-scale messaging and collaboration platforms, while ensuring they remain secure, resilient, and fit for purpose.
You'll work across a diverse technology landscape—cloud and on-premises—covering everything from email and archiving to contemporary collaboration tools and identity integration. While Microsoft 365 will be your primary playground, you'll also engage with adjacent technologies and services that keep our business connected.
This isn't just about keeping the lights on. You'll have the opportunity to automate at scale, solve complex hybrid challenges, and influence the roadmap for critical services used by thousands of colleagues worldwide. If you enjoy combining deep technical expertise with creative problem-solving and want to make a tangible impact on a global stage, this role is for you.
A role you will love
As an EUC Engineer in Messaging & Collaboration, you'll be part of the team that designs, builds, and evolves the platforms that keep Computershare's global workforce connected and productive. This is a hands-on engineering role where you'll tackle complex challenges across cloud and on-premises environments, with opportunities to innovate and automate at scale.
Your Work Will Include
Engineering & Modernisation: Design and implement solutions that improve reliability, security, and user experience across messaging and collaboration platforms
Hybrid Complexity: Solve technical challenges in hybrid environments, ensuring seamless coexistence between on-premises and cloud services
Migrations & Integrations: Plan and execute migrations for internal projects as well as acquisitions and divestments, ensuring minimal disruption and strong user experience
Operational Excellence: Provide expert-level support for critical incidents, lead root cause analysis, and ensure smooth delivery of changes through automation and governance
Automation & Integration: Develop scripts, apps, and workflows to eliminate manual effort and enable self-service, using PowerShell, Microsoft Graph, Power Platform, and Azure automation tools
Security & Compliance: Embed security and compliance into everything you build—whether that's authentication standards, data retention, or threat protection
Continuous Improvement: Identify opportunities to simplify, standardise, and modernise services, and contribute to the roadmap for future capabilities
What will you bring to the role?
The ideal candidate has proven years in enterprise engineering or IT operations with a strong focus on Microsoft messaging and collaboration technologies.
Other Key Skills Required For The Role Include
Exchange Online & Exchange 2016/2019 (hybrid), mail flow, transport rules, TLS, migrations (on-prem/cloud, tenant-to-tenant), and patching
Email security: DMARC, DKIM, SPF, BIMI, and Proofpoint EFD
Archiving/retention: Enterprise Vault, M365 retention, eDiscovery, legal hold
SharePoint Online, OneDrive, Teams – provisioning, permissions, DLP basics
Advanced PowerShell scripting and Microsoft Graph (REST & SDK)
Automation with Azure Automation or equivalent
Strong grasp of Entra ID: service principals, managed identities, conditional access
Familiarity with Azure RBAC, subscriptions, landing zones (basic awareness)
ITIL-aligned operations, documentation, and a security-focused approach
Analytical & Detail-Oriented: Strong troubleshooting skills with a focus on root-cause analysis and delivering accurate, reliable solutions
Team Player: Communicates clearly across time zones (EMEA/Americas), shares knowledge, and contributes to documentation and runbooks
Growth Mindset: Eager to learn and cross-train, especially in areas like automation and AI-driven improvements
Customer-Focused: Prioritizes end-user experience, resolves issues with minimal disruption, and communicates clearly with non-technical users
Nice To Have
Microsoft 365 security: Defender for Office 365 (policies, phishing simulations), Safe Links/Safe Attachments, EOP tuning
Advanced eDiscovery & Records: Microsoft Purview (retention, records management, eDiscovery (Standard/Premium))
M365 tooling: Migration, monitoring, or governance tools (e.g., ShareGate, Quest, SysKit Point, etc.)
Additional automation: Azure Functions, webhooks, KQL for Log Analytics, Power Platform
Email hygiene ecosystems: DMARC analytics platforms, brand protection, email threat intel
Rewards designed for you
Flexible work
to help you find the best balance between work and lifestyle.
Health and wellbeing
rewards that can be tailored to support you and your family.
Invest in our business
by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards
ranging from recognition awards and team get togethers to helping you invest in your future.
About Us
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.
Computershare is an equal opportunities employer and welcomes applications from all sections of the community. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
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📌 Euc Engineer - Messaging & Collaboration
🏢 Computershare Australia
📍 Melbourne